Recent Water Damage Posts

5 Reasons Your Toilet Is Leaking

3/10/2023 (Permalink)

Leaking toilet. There are many reasons why your toilet might be leaking—and we're here to help!

The toilet is one of the most basic parts of your house. It's where you go to do your business, so you probably don't think too much about it. However, if you have a toilet that's leaking, you'll want to repair it as soon as possible. Locating the cause of a leak can be frustrating and fixing the issue could be expensive. There are many reasons why your toilet might be leaking—and we're here to help!

1. Tank or Bowl is Cracked

If you think your toilet is leaking, check the tank and bowl for cracks. A crack in either of these areas can cause water to leak out of your toilet. Cracks are often caused by pressure from the water in the tank or bowl, so if you see any cracks around either area, it's time to replace it!

2. Malfunctioning Flapper

If you're having a problem with water leaking from your toilet, it could be due to a malfunctioning flapper. The flapper is the rubber piece that keeps the water in the toilet bowl and its part of the flush valve. When you flush, the flapper lifts to let water out of the tank so that everything goes down smoothly.

3. Loose or Worn Out Seal

There could also be a problem with the seal. The seal is that rubber ring around the base of your toilet that keeps water from leaking out when you flush or refill it. Over time, they can become worn out or torn by repeated use. A cracked or ripped seal will also allow water to flow into other areas of your bathroom where it doesn't belong and cause damage to those surfaces, such as mold growth.

4. Rusted or Cracked Pipes

Pipes can be damaged by freezing or overheating. They can also be damaged by corrosion from chemicals, physical damage to the pipe itself, or water pressure pushing on the pipe. If you see any signs of rust around or behind your toilet, call an expert plumber immediately.

5. Malfunctioning Connections

It is also possible that the connections between your tank and bowl are loose or corroded. A connection that is not properly sealed can cause water to seep out of them and into your bathroom floor, creating a mess in seconds.

Connections can become loose over time due to age or poor installation at initial construction stages, so it's important to check on all areas where these pipes meet each other regularly (at least once every six months).

If you're experiencing a leaky toilet, it's important that you address the problem as soon as possible. If left unchecked, a leaking toilet can lead to damaged flooring and walls as well as an increased water bill. If this is something that has happened in your home recently or ever before, we recommend calling an expert technician from a plumber who will come out and assess the situation.

Water Damage Restoration Cost

2/10/2023 (Permalink)

broken water line When water damage strikes, give the professionals a call!

Water damage can be a devastating experience for any homeowner. The cost of water damage cleanup varies greatly depending on several factors, including the source and extent of the damage, local labor rates and the type of materials affected. A professional restoration company will have experience restoring different kinds of surfaces and building materials, as well as determining the most effective dehumidification and drying methods for your property.

Water Damage can be a Devastating

Water damage can be a devastating experience for any homeowner. Water damage can cause excessive damage to your property. The cost of water damage restoration depends on several factors: how much water was involved, how much time it takes to dry out the area and remove damaged materials, how much structural repair is required after drying out the site, etc.

Hiring a Professional

When you're dealing with water damage, the last thing you want to do is skimp on the cost of repairs. You'll have to pay for professionals, and that can be expensive. Repairing your home or business will require a large amount of time and effort from people who are trained professionals.

The consequences for not hiring professional water damage restoration services can be severe, if you try to repair things yourself, there's a good chance that you won't get them right.

Two main Categories of Water Damage

The two main categories of water damage are clean water and gray or black water. Clean water is the clear liquid that falls from a broken pipe or toilet tank, while gray or black water refers to contaminated liquid containing some degree of contaminants such as bacteria or chemical waste.

Clean water

Clean water is water that comes from a sanitary source such as a burst pipe, toilet tank, or tub drain. Clean water is not as contaminated as gray or black water (described below) and can be restored by drying the area and replacing damaged materials.

Gray or Black Water

Gray Water: Gray water contains some amount of soaps and detergents that have been used in the house. In general, you should call us when you see any sign of gray water coming out of your pipes—for example, if you notice your toilet running constantly or notice faucets on full blast during periods where there’s no one using them for an extended period of time.

Black Water: Black water is defined as waste material from toilets (including urine), sinks (including vomit), kitchen drains (food scraps), bathtubs and showers, dishwashers and washing machines. We will come out to assess the damage once we receive notification from you about blackwater issues within your home or business property

If you're experiencing clean water damage, SERVPRO of South & West Charleston provides a 24-hour emergency response from the initial call to clean up. Our crawl assess the damage, removes all affected materials and equipment, and can restore your home or business back to preloss condition. If you need help with the cost of water removal services in Charleston, South Carolina contact us today!

Preventing a Water Damage Disaster from Your Washing Machine

12/19/2022 (Permalink)

Washing machine If your washing machine is more than 10 years old, it's a good idea to check the seal.

Preventing a Water Damage Disaster from Your Washing Machine

Water damage is the most common type of home damage. It's also one of the most expensive to repair. But there are ways you can prevent it before it happens. And one of those ways is by keeping your washing machine clean and in good working order—especially if you have an older model that doesn't have a moisture sensor or automatic water-level control. In this article we'll show you how to do just that!

A washing machine can cause a lot of damage in the home.

If you want to prevent any future water issues, here are some steps you can take:

Read your manual. Each washing machine has its own set of instructions that should be followed exactly as written by the manufacturer. If you have not used your machine before or do not know how to operate it properly, then follow these guidelines carefully! They will save both you time and money in the long run by preventing any potential expensive repairs down the line due out of ignorance on your part when using new appliances such as these without understanding how they work beforehand.

Faulty Drain Hose

If a piece of the drain hose breaks off or debris blocks the drain, then it could cause a flood. This can happen if the hose is old and brittle or if you don’t clean out the drain vent often enough.

To check your drain hose, remove it from the washing machine and look for cracks or holes in it. You can also check along its length for any signs of wear or damage (such as fraying). If there are any problems with the hose, you should replace it immediately.

Don’t Overload the Washer

To avoid flooding, it’s important that you don't overload your machine. The best rule of thumb is: if it doesn't fit into the tub with room for water around it (about 2 inches), then don't put it in there.

Check the Seal of Your Washer

If your washing machine is more than 10 years old, it's a good idea to check the seal. The seal's job is to prevent water from leaking out of the washer and into your home. If it's damaged, this can lead to flooding and other serious dangers in your home.

If you're not sure how to check for damage or need help replacing the seal on an older model of washing machine, contact a professional.

A Flood Clean-Up

If you have a flood, it’s important to call a professional for cleanup. A flooding washing machine is an emergency, and you want to make sure that your home is left in good condition as soon as possible. Here’s what you should do:

  • Remove any wet materials from the area. This includes clothing, shoes and other personal items — anything that could be contaminated with standing water or sewage.
  • Remove excess water from the area with a wet vac or sponge if necessary; make sure to always wear protective gear when cleaning up liquid spills (goggles and rubber gloves). Dampen dry portions of carpeting with fans if possible; this will help them dry more quickly than forcing them into areas where there may still be standing water after cleaning efforts have been made elsewhere around your house during this period.
  • Clean up any remaining dirt/mud residue left behind.

If you follow these steps, you should be able to prevent a water damage disaster from your washing machine. The consequences of a flood due to a break in the seal can be severe and costly. If you already have experienced such an incident, it is important that you know how to move forward with professional guidance.

If you follow these steps, you should be able to prevent a water damage disaster from your washing machine. If you have any questions or would like to schedule an appointment with us, please give SERVPRO South & West Charleston a call!

Steps to Take After Water Damage

11/6/2022 (Permalink)

Drying equipment in a kitchen due to water damage When it comes to water damage don't wait so much call your local SERVPRO.

Steps to Take After Water Damage

Flood waters can cause immediate damage and long-term problems. The first step is to shut the water off at the source, then remove as much excess water as possible by mopping and blotting. Take all loose items from floors, gather art objects to a safe place, and dry colored rugs. After you've taken these steps, don’t forget to turn off circuit breakers for wet areas of the building when access is safe from electrical shock.

Shut off the water source and electrical

  • Shut off the water supply at the main valve.
  • If you can’t find the main valve, call a plumber.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. 
  • If you are not sure, call your local utility company.
  • Remove as much excess water as possible by mopping or vacuuming. 

When you first notice water damage, it is important to remove as much excess water as possible. Use a sponge or cloth to soak up the moisture on the floor and in other areas. You can also use a fan to help dry out the room if you have one available. If possible, move furniture away from walls and carpeting so that these areas can air out and dry properly.

Remove colored rugs from wet carpeting.

Protect carpets with plastic to prevent staining. If you can’t protect the carpets, remove them immediately and have them dried professionally in a high-humidity room. Before reinstalling, vacuum thoroughly and inspect for damage such as mold or mildew stains (they can be treated). Replace any damaged areas of carpeting, padding, and tack strips before installing new flooring over the existing one.

Remove art objects to a safe, dry place.

After getting rid of the water, it's important to remove any art objects from the area and place them in a safe, dry place. Place these items in a box or wrap them in towels (if larger than 4 feet), then move them to a different room with normal humidity levels. If possible, you should also place them in a dry area such as your garage or attic until you can get a professional assessment of the damage.

In most cases, artwork stored away from sunlight will not fade or deteriorate while it sits out of direct sunlight for several months; however, this is not true for all materials used by artists today. Some acrylic paints have been shown to fade within days under certain lighting conditions so removal should always be considered before placing any valuable pieces into storage after water damage has occurred

Gather loose items from floors.

What you should do next depends on where the water damage is located. If the water has only flooded a small area of your home, gather any items that can be salvaged and remove anything that cannot be saved. In general, it's best to save important documents such as insurance policies and photographs (in plastic bags) from these areas.

If the entire home has been affected by flooding, it's time to move on to our next steps for dealing with a flood disaster: salvage what you can!

The faster you act after a flood, the better your chances of controlling damage and costs.

Time is a critical factor when it comes to water damage. The longer you wait to deal with the problem, the more likely it will be that mold will grow and cause further damage to your home. It's also important to get in touch with an experienced contractor right away in order not only to prevent further damage but also because insurance companies tend to have specific guidelines regarding how long they'll wait before they consider water-related claims eligible for coverage.

We hope that we’ve been able to provide you with some information and insight into what you can do if your home or business experiences water damage. With proper water removal and restoration services from professionals, you can be confident that your property will be restored as quickly as possible.

Overflowing Gutters In Your Charleston Home

8/17/2022 (Permalink)

Rain falling on roof and water running down the gutter Overflowing gutters can result in moisture entering your attic space or into wall cavities causing unseen water damage in your Charleston, SC home.

How Overflowing Gutters in Your Charleston Home can Lead to Cavity Water Damage Issues

Gutters play a vital role in collecting rainwater in passages beneath the roof and transporting that water into an open sewer point. In the fall, leaves can get into these gutters, causing blockages, thereby preventing water from reaching the sewer point. During the winter months, high winds can result in debris or fallen branches from further clogging up the gutters. With the additional rainfall expectations throughout the winter, these blockages can become a significant concern for the interior of your home.

Overflowing gutters can result in moisture entering your attic space or into wall cavities causing unseen water damage in your Charleston, SC home. With the help of gravity, moisture overflowing into the structure migrates downwards. SERVPRO recommends that homeowners perform regular checks on both the exterior of their home and the interior walls throughout the colder months. Common symptoms of excessive moisture inside wall cavities may be peeling of wallpaper, musty odors, or disjointing between baseboards and floor.

Restoring wall cavity damage can be tricky. There needs to be practical measurements and understanding of where moisture is before the, often necessary, removal of drywall or baseboard. SERVPRO technicians can call upon thermal imaging cameras that provide readings of surface temperatures on walls, which can indicate where moisture might reside. Alternatively, our technicians may use boroscopes to see inside the cavity and assess the extent of mold or water damage.

It may be necessary for SERVPRO to provide advanced structural drying technicians to your property to restore wall cavities. These technicians are adept at using Injectidry systems that attach hose nozzles into the small holes drilled into the wall. From there, a centrifugal fan can circulate heated air into the cavity to address moisture issues and dry out the pit. In some situations, water damage may be too severe for non-invasive systems, and we must remove sections of the wall to provide drying access to more powerful equipment like air-movers, vent fans, and portable heaters.

If you notice any symptoms of cavity damage in your home, do not hesitate to contact a restoration company in your local area.

5 Tips for Preventing Residential Water Damage

7/11/2022 (Permalink)

Hand turning off main water line Shut off your water main before leaving for extended periods

Five Tips To Protect Your Home From Water Damage

No homeowner wants to see their residential property fall victim to water damage. On top of the initial accident, floods and leaks can cause a lot of subsequent costs in secondary damages. The best way to avoid these types of headaches is to prevent the incidents from happening in the first place. Follow the tips below to help protect your home in Adams Run, SC.

1. Check Pipes Regularly for Leaks.
It's important to perform regular home inspections for leaky or broken pipes. These types of incidents are easy to overlook, which can cause a lot of damage over time. Inspect any exposed pipes in your basement and underneath all of your sinks.

2. Monitor Your Home's Water Pressure.
If your water pressure is too high, you run the risk of putting undue wear and tear on your pipes. You can obtain a water pressure gauge from your local hardware store that you can use to manually monitor the pressure.

3. Regularly Check Home Appliances.
Any home appliances that use water, such as your washing machine or dishwasher, need to be checked regularly for leaks or other forms of damage. Floods that originate from these appliances can cause gray water damage.

4. Clean Out Your Gutters and Downspouts.
Your gutters are intended to collect and redirect water that runs off of your roof. However, they can often become clogged with dead leaves, branches and other forms of debris. When this happens, water will pool and collect in your gutters, eventually running down the sides of your house and causing damage.

5. Shut Off Your Water Main Before Leaving for Extended Periods.
If you plan to go on vacation or some other form of extended trip, make sure you turn off your water main before you go. This significantly reduces the chances of you having to deal with a water cleanup issue when you return.

Water damage can be devastating to residential properties, so it's important that you learn how to protect your home. Contact water remediation experts for more information, or assistance resolving a water-related mishap.

4 Common Water Issues in Commercial Buildings

6/22/2022 (Permalink)

Pipe Burst Give appropriate maintenance to your pipe systems in your commercial building

4 Common Commercial Building Water Issues

As a business owner or property owner, you know all the maintenance issues that can lead to costly expenses if avoided. Despite your best efforts, however, some systems are prone to problems regardless of preventatives, including plumbing. Commercial plumbing systems can suffer from leaking pipes or even floods. According to water mitigation services in Charleston, SC, there are at least four common water and plumbing issues business owners should be aware of.

1. Toilet Backup

The bathrooms of commercial properties get more use than standard residential toilets. The increased use means the toilets are prone to issues. One of the main problems is a backup or toilet overflow. Overflows tend to occur because of clogs in the lines. Routine plumbing inspections and cleanings can help reduce the risks of backups.

2. Pipe Leaks

How old is the plumbing in your building? Leaking pipes are also very common in commercial properties, especially warehouses and similar facilities. Leaks can be anything from a minor drip to a persistent stream. The goal for business owners is to find the problem and resolve it before it turns into a break.

3. Breaks

A pipe break has the potential to be catastrophic. A break in a main line can flood a facility quickly, especially if the building is closed for any length of time. The key to minimizing damage after a break is to shut the water off to the affected site as quickly as possible.

4. Clogs

Clogs are common plumbing problems throughout a facility. They can occur in kitchens, bathrooms, breakrooms, laundry areas, and more. The key to preventing clogs is to put up adequate signage displaying what is and is not acceptable for putting down a drain.

When it comes to commercial facilities, the most common water problems are leaking pipes, backups, breaks, and clogs. Try to prevent such issues by adhering to appropriate maintenance schedules.

Do You Have This Certain Type of Pipes? You May Be in for Unnecessary Sewer Cleanup

3/2/2022 (Permalink)

New gray and brown drain pipes isolated over white As water and flood damage specialists, we are prepared and ready to serve you at a moment's notice. Call us when you need it!

Do You Have Any Of These Particular Pipes? It's Possible That You'll Have To Deal With An Unneeded Sewer Clean-up.

If the pipes in your commercial building were manufactured between 1978 and 1995, you may be in for some imminent sewer cleanup.

Polybutylene pipes were used during that time period in place of copper pipes. They were less costly and easier to install. What's not to love? Well, there's a reason manufacture stopped in 1995. However, PB pipes are still commonly found in sewer systems that may lead right into your place of business.

Do You Have Polybutylene Pipes?

There are a few problems with this particular type of pipe:

  • They are chemically reactive, breaking down when exposed to common cleaning agents.
  • PB pipes can become brittle and crack over time.
  • This can lead to leaks, backing up the sewers.
  • These pipes are sometimes uninsurable.

To determine if you have PB pipes, you need to do a little digging.

Leave the physical excavating to the experts, but if you can find a pipe coming out of the ground near your building's water heater, sink, or toilet, you can check for classic signs of a PB pipe. It will most likely be blue, black, or gray and one-half to 1 inch in diameter. These are good indicators that you have PB pipes in your sewer system.

However, there may be visible copper pipes and poly pipes hiding underground, closer to the water meter. If you don't want to go full-on detective mode on your pipes, it's OK to contact a sewer expert. Especially if there are any signs of sewer backup, such as a flooded toilet, it's advised to contact these professionals as soon as possible.

How Can You Prepare for Sewer Cleanup?

Preventing water damage from sewer backup issues starts with finding the right insurance coverage. It's harder, but not impossible, to cover PB pipes. Once you find adequate coverage, you will need to find trusted, insurance-preferred remediation experts in Charleston, SC, to have on deck if and when disaster strikes. Even if you have this type of pipes, having a restoration plan makes for easier, cheaper sewer cleanup.

After Your Home Flood

1/5/2022 (Permalink)

Restoration machines are cleaning a house Water damage? What you need is the SERVPRO water damage expert team to take over and put things in order.

Following A Flood In Your Home

No homeowner in Folly Beach, SC, should have to suffer from the disruption caused by water damage for any longer than is absolutely necessary. Get your life back on track with the following tips.

1. Sources of Flooding

Most insurers will not cover damage due to significant negligence. If the source of your standing water problem has gone unaddressed for a long period of time, your policy may not reimburse you for the various damages incurred. Be sure to stay on top of pressing issues such as broken pipes or cracks in the foundation that could allow water into the lower floors.

2. Secure Belongings

Be certain that no sensitive items remain under flood water, as the difficulty of recovering items such as documents and electronics increases as time elapses. Many qualified water damage restoration services specialize in processes such as vacuum freeze-drying and dehumidification to bring your belongings back to their original condition. Your insurer may require that you list any affected items on a comprehensive inventory of your losses and expenses, which will expedite the verification process when they send and adjuster to assess your claim.

3. Safety and Documentation

Remember to never enter a flooded home area for water cleanup purposes until all electrical lines have been disabled at the source. You might also consider some form of contact protection such as a pair of waders or boots, since gray water can host many harmful contaminants. After all water has been pumped from the premises, porous surfaces such as drywall and plywood may need special attention, since these can retain moisture. If you have a sump pump, check that it is in proper working order with no blocked drains or damaged pipes.

With a few simple precautions, the prudent homeowner can avoid many of the problems that typically arise from water damage. Take steps to familiarize yourself with procedures that can save you time and money in the event of a flood.