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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Understanding the Categories of Water Contamination

9/11/2020 (Permalink)

Background of blue water and on the middle a sign that says water categories Learn about the different categories of water contamination

Categories Of Water Contamination

As a commercial property owner, damage to your property is serious business. In various parts of the country, storm damage is a real threat to your building and the contents therein for a significant part of the year. A severe storm in Ravenel, SC may leave you facing various types of damage from wind, precipitation, and flood water, among others. There are different types or categories of flooding with respect to contamination, and it’s important to understand the differences, especially when it comes to flood cleanup.

Examining Water Contamination Categories
The Institute of Inspection Cleaning and Restoration Certification (IICRC) categorizes water damage based on the level of contamination.

Category 1. This refers to water that originates from a sanitary source, such as the holding tank of a toilet or a water tank. Sometimes this is referred to as clean water.
Category 2. This includes dirty water that has some level of contamination, like that of a leaky dishwasher or washing machine. This is also known as greywater or sullage.
Category 3. This type of damage is commonly referred to as black water and includes wastewater and any water that has come in contact with human waste. Floodwater that comes from storm damage is included in this category.

If you experience Category 3 water damage, it is strongly recommended that you reach out to professional water cleanup and restoration service to bring your property back to pre-damage conditions.

Understanding Water Damage Cleanup
Category 2 and 3 restoration jobs should be left to professionals who are trained and equipped to remove floodwater and any associated damage. Typical cleanup methods aren’t adequate to remove the hazardous contaminants, especially in black water. While you can probably safely clean Category 1 damage, clean water can not only become greywater if left unattended for a certain time period but also lead to the formation of mildew and mold.

Tips for Disaster First Responders

8/1/2020 (Permalink)

Team of happy firefighters looking away by firetruck at station Being a first responder is important work

A natural disaster can wreak widespread havoc throughout a region. When a disaster strikes Folly Beach, SC, residents in the area depend not only on their insurance providers and flood remediation experts but also on the emergency response teams that work to keep people safe. If you are new at being a first responder, here are some tips on how to protect yourself and work effectively after a flood.

Wear Personal Protective Equipment

Flood water is teeming with bacteria. Before you enter any structure that has been flooded, you need to put on the appropriate protective gear:

  • Chemical-resistant coveralls
  • Rubber gloves
  • Heavy duty rubber boots
  • Goggles

If you need to enter a small enclosed area such as a crawl space, it's also advisable to wear an N-95 mask. In addition to filtering out bacteria, it also keeps you from inhaling the mold spores that tend to multiple anywhere there's excess water. You can get these masks at most hardware stores, so it's easy to stock up before you head to the flood response site.

Protect Yourself With Medical Intervention
As a first responder, you run the risk of coming into contact with contaminated water and surfaces, so it's important to make sure your immunizations are up to date. If it's been over 10 years since you've had a tetanus shot, you should get a Td or Tdap booster. If you are working directly with infected persons, it is advisable to get a Hepatitis B shot. If you notice any symptoms such as headache, nausea, vomiting, rashes, fever, dizziness, or fatigue while working, stop immediately, and seek medical attention. By taking care of yourself, you are making room for others better equipped to take over the work and get it done more quickly.
Being a first responder is important work. Taking the necessary precautions to protect yourself and those around you helps you be more effective.

Comparing and Contrasting Mold and Mildew

7/31/2020 (Permalink)

Black mold growth on basement wall Mold damage in Hollywood, SC

Have you recently noticed the unsightly appearance of what you think is mold in your bathroom, kitchen or other areas of your Hollywood, SC, home? This is enough to stress you out and frustrate you. However, what you may be seeing could actually be mildew. Though this isn't a welcome sight either, mildew is not as concerning as mold damage. Learn about what makes these two invaders similar and different from one another.

What Is Mold?

Mold is a tiny fungus that grows and thrives under moist, humid conditions. Mold growth may occur in places such as the bathroom, kitchen, attic or basement. Mold can be black, green, brown, orange or purple. It has a fuzzy, velvety appearance and texture. It will usually grow when the following issues take place:

  • Flooding from a pipe burst or leak
  • Poor airflow and ventilation in the home
  • A supply line break into the home

What Is Mildew?
Mildew is similar to mold. It is also a fungus and grows in areas where there is water. Shower walls are common places to find mildew growth. Mildew, however, usually covers smaller areas. It comes in gray or white patches. 

Getting Rid of the Two 
Cleaning up after mold damage can be challenging. You can attempt removal yourself by using bleach and scrubbing the surface. However, it's best to call a professional mold remediation technician to handle this task. Mildew doesn't usually require professional cleanup. Instead, you can purchase a store-bought cleaner and wipe the mildew away from the surface. Mildew also poses few concerns to your home and family members. It is less invasive than mold and will spread much less quickly. 
It's important to understand the differences between mold and mildew. If you have mold damage, you'll want to immediately call a professional company. On the other hand, you can tackle mildew issues and quickly get rid of this fungus.

3 Elements of Fire Restoration

7/13/2020 (Permalink)

Warehouse Fire Inside Fire damage in James Island, SC

3 Elements of Fire Restoration

After arriving at a workplace fire, firefighters usually do everything necessary to ensure that personnel are evacuated and the fire is extinguished. Often, this involves seemingly destructive behaviors such as breaking windows and inundating surfaces with water. To make things worse, the sprinkler systems present in many offices may automatically respond to a relatively local fire by spraying water across a whole area, requiring extensive water cleanup. If you have had a fire, there are three kinds of restoration your space will need now that the flames have been put out.

1. Fire Damage
Flames are the most immediately destructive force present in any fire. Because of the extreme temperatures that they can reach, unchecked fires can destroy almost anything in their path. Often, buildings that have been burned are no longer structurally sound and must be inspected by a structural engineer. Many items or surfaces may be salvageable during fire cleanup, but this will depend on the extent of both the external and internal damage.

2. Smoke and Soot
Because smoke easily permeates mechanical and electronic devices, removing evidence of smoke damage can be complicated. Soot created by smoke sticks to surfaces, resulting in a distinct odor that tends to linger. Starting smoke cleanup quickly is essential because soot becomes more destructive and difficult to remove over time.

3. Water Cleanup
Sprinkler systems, burst pipes, and firefighting equipment can all cause extensive water damage. While some items may be undamaged by water, you should always understand that flowing water may have mixed with toxic or corrosive substances present in your workspace.
There is a lot to think about after sustaining a fire in James Island, SC. Some aspects of fire restoration involve skill-intensive labor. It is always recommended that you check whether your insurance policy covers fire restoration. By contacting a professional that specializes in fire, smoke, and water cleanup, you can prevent further damage to your valuable property.

How a Multi-Specialization Company Simplifies Disaster Recovery Efforts

6/17/2020 (Permalink)

Truck load of drying equipment We have the right equipment to get your business back to normal

How a Multi-Specialization Company Simplifies Disaster Recovery Efforts

When large storms strike in Johns Island, SC, they bring chaos with them that lingers in the days and weeks after the storm passes. In the face of disaster, insurance adjusters and business owners alike can benefit from a reliable disaster response team that eases the multifaceted burden of disaster recovery. Here's why SERVPRO is an excellent solution in the wake of a storm.

1. More Resources
With over 40 years of experience remedying storm damage, SERVPRO is found in many local communities across the United States. Their ties to a larger corporate network mean that they have more resources easily at their disposal when it's most crucial. In a disaster situation, if there's a sudden overwhelming need for quick storm response, SERVPRO can partner with local vendors to get the necessary equipment quickly.

2. Comprehensive Services
SERVPRO handles everything from fire to mold and water issues. Because a storm can affect myriad aspects of a building's integrity, with potential for burst pipes, compromised electrical structures and standing water, having a multi-specialization disaster recovery team can streamline cleanup efforts. There's no need to call in multiple companies for different tasks, having jobs left half-done due to a knowledge of water damage but not of handling lightning-related fire damages. SERVPRO has a comprehensive know-how in multiple areas to manage everything a storm can hurl at a community.

3. Efficient Claims
Given SERVPRO's extensive resources and thorough service offerings, a partnership with them simplifies the claims process. If they're involved in storm cleanup, you only have to deal with a single team of professionals analyzing the situation and filing a report. This cuts down on the administrative chaos and cost of multiple professionals and multiple streams of data amid the already demanding times of storm aftermath.
Disaster recovery after an intense storm can be overwhelming for everyone involved. SERVPRO boasts extensive experience and specializations, access to resources, and a simplified documentation process. Working with them can make storm cleanup simpler and more efficient, allowing local businesses to quickly bounce back to normal.

3 Steps to Take After a Pipe Bursts

6/7/2020 (Permalink)

Close-up water burst leaking from broken pipeline in house Pipe burst in Charleston, NC

Steps To Take After a Pipe Burst

As a homeowner, you try to stay on top of maintenance chores around the house. Fixing caulk, repairing leaky faucets, updating paint, and taking care of pests are some of the common items that need to be done. While it may seem like a long list of endless chores, staying on top of home maintenance items prevents major issues. Avoiding unwelcome water is the main goal in many home-repair projects because of the potential for water damage. Here are three steps to take after a pipe bursts.

1. Get Rid of the Water
Bursting pipes are not as uncommon as you may think. Any time pressure builds up inside a pipe, a weak joint allows the pipe to burst. If this situation happens in your Charleston, SC, home, the most important thing to do is get the water out of your house. As quickly as possible, grab a mop and bucket or a wet-dry vacuum to get rid of the water. Lift rugs and other items off the floor, remove any belongings that are wet and place them propped up in a dry area. Acting quickly is necessary to prevent any secondary damage.

2. Call the Professionals
If you’ve temporarily fixed the bursting pipes, it’s now time to call a professional plumber. Most people don’t feel comfortable trying to fix a broken pipe. A plumber has the tools and skills to correct the problem and prevent any future issues. If the water damage was extensive, it’s a good idea to call a water restoration company because they can check your home for any signs of mold.

3. Restore Your Home
A water restoration company can also help clean and sanitize your home. Water is invasive and it’s hard to know how much damage has been done. By working with a professional company, you’ll have peace of mind that your home is properly restored.
Bursting pipes are something you hope to never experience in your home. Fortunately, you’ll be able to prevent secondary damage by acting quickly and working with professionals to restore your home.

Treating Smoke Smell With Ozone: Tips for Deodorizing Your Home

6/7/2020 (Permalink)

Ozone generator Ozone treatments can be a big undertaking, but they are truly effective for home deodorization

Treating Smoke Smell With Ozone

Cigarette smoke can linger in a home for years after the smoker has gone. In most cases, the smoke often buries itself into a given part of the home, then seeps back out over time. Smoke could be collecting in many places. Common surfaces harboring cigarette smells include:

  • Walls
  • Vents
  • Fabrics
  • Flooring

You need to identify the problem area before you can solve the smoke issue. If you're having trouble finding the source of the smoke smell, trained smoke removal specialists in West Ashley, SC, can help you determine and eradicate the source. For eliminating smoke, professionals often turn to ozone treatments.
Ozone is among the most effective home deodorization treatments available. In almost every case, ozone is able to kill residual cigarette smell. This is due to the ozone's unstable structure; it's able to neutralize stinky particles at the molecular level. It's not quite as simple as running an ozone machine and calling it good, though.

Before the Ozone Treatment
First, expose the affected area. What that means is, if the smoke is in the flooring, you have to remove the flooring and potentially the subfloor until you've reached the layer harboring the smoke smell. Then, clean the area thoroughly. The home deodorization treatment won't be as effective if there's stuff in the way.

During the Ozone Treatment
The ozone machine may need to run for a couple of days. Ozone is not effective when it's only run at safe levels for people and animals; it has to be stronger for it to work. This means your family and pets can't be home while the machine is running. You may have to seek different accommodations while the ozone is going. After the treatment, the area needs to be aired out to lessen the ozone concentration.
Ozone treatments can be a big undertaking, but they are truly effective for home deodorization. With the help of ozone, you can enjoy your home again without the pervasive smell of smoke.

The Benefits of a SERVPRO Emergency Ready Profile

5/28/2020 (Permalink)

emergency plan Emergency Ready Profiles

Did you know that half of all businesses may never reopen following a disaster? Preparation is the key to being on the right side of that statistic. You need to make sure your company is ready for the worst. You can do this by setting up an emergency profile with SERVPRO.

The Setup

To get an emergency ready profile, you first must download the Ready Plan app. It is available for Android, BlackBerry and iPhone. Then, just do the following:

  • Create a free account.
  • Click the Emergency Ready Profile button.
  • Walk through your building and document the requested information.
  • Take photos of the facility using your mobile device.

The Process

If your business faces a disaster, you can use your emergency ready profile to get help quickly. Simply launch the ERP app on your mobile device or tablet. You can then click the listed phone number to contact a SERVPRO representative in Charleston, SC.

The app also has an option for reporting your business loss. Start by clicking the icon that represents the type of damage you incurred. If you already set up an emergency profile for the property in question, you just have to fill in the cause, time and date of the incident.

The app also lists damage mitigation strategies that you can perform while you wait for the cleanup and restoration specialists to arrive.

The Advantages

There are many benefits of an emergency ready profile. You have direct access to a leading cleanup expert near your property. Your profile also allows you and your employees to easily look up key information such as the location of shut-off valves.

An ERP additionally includes the chain of command for approving work to the building. It even has a guide for when you can return to the property. This makes the restoration process more efficient.

Don’t get caught unprepared during a disaster. By setting up an emergency profile on the Ready Plan app, you can ensure help gets to your building right away.

Crawl Space Full of Water? Here Are a Couple Tricks to Quickly Clean It Out

5/27/2020 (Permalink)

flooded homes Flooding from the last storm here in Charleston, SC

Under many homes in Charleston, SC is the crawl space, an area reserved for access to plumbing, wiring, flooring and other essential equipment for a home. Generally, if your home doesn’t have a basement, it should have a crawl space. The difference between the two is that you can stand in a basement but not in the crawl space. Also, many basements will have a sump pump, but few crawl spaces will.

This area typically has a reduced humidity level. Once the humidity passes 70%, mold growth can be explosive. Ideally, try to keep the level no greater than 50%. Of course, the greatest risk to the area comes from flooding.

What Causes Flooding in a Crawl Space?

The three most common causes of excess water under your home are:

  • Storm runoff
  • Pipe leak
  • Sewer leak

All three present different challenges.

A small pipe leak, if unnoticed, can eventually cause significant flooding. Storm runoff tends to be sudden and ferocious, and a sewer leak can cause biological contamination. How you deal with each will differ based on the cause, amount of water, how much solid material is in it and what equipment you have.

Can You Clear Out a Flooded Crawl Space Yourself? Quite possibly!

If you catch a flood quickly, you can virtually eliminate potential damage. If the amount of water is small, you can even use a shop vacuum to remove it. Larger clean water floods will require you to rent a pump.

However, if the water is from the sewer or has objects picked up by the flood floating in it, you may need a trash pump. They are designed to handle solids up to a certain size, so make sure you choose the right one when you rent it.

For major flooding – or standing water that’s been there awhile – you’ll probably need to hire experts. They have special truck mounted pumps and other equipment that can suck out the worst flooding and can remedy any black mold that’s started to form. They can also perform an inspection to find any hidden structural damage before it becomes a problem.

4 Ways to Prevent Storm Damage From Affecting Your Business

5/22/2020 (Permalink)

commercial building A local commercial building in South & West Charleston, SC

During a storm in South & West Charleston, water can have a significant impact on your building. Whether it is in the form of storm or flood damage, water can ruin building materials, damage belongings and contribute to the growth of mold. In order to keep this to a minimum, the following steps can be taken.

1. Seal Doors and Windows

If the area around your doors and windows is not sealing properly, then it will be easier for water to enter the building. Make sure that these are closing as they should be. You may also want to use sandbags at these openings. This can help keep flood water on the outside.

2. Move Objects to a Higher Floor

Because the water involved is highly contaminated, flood damage can be more severe than other types of damage. It can be difficult to clean furniture and other items that have absorbed this water. To prevent objects from being affected, you can move them to a higher floor that is less likely to experience flooding.

3. Back Up Important Files

Most businesses keep important information stored on their computers and other electronic devices. These can be damaged by water or electrical surges during a storm which can lead to loss of data. Use cloud storage or an external drive to make backups of files and keep your information safe.

4. Repair Present Damage

If your building has existing damage, it is more likely to be affected by storm damage. Perform a thorough inspection of the interior and exterior to locate any leaky or deteriorated areas. These should be repaired as soon as possible before any severe weather occurs.

Preparing your business for bad weather can help to reduce the amount of storm and flood damage that occurs. However, your building may still be affected. In this case, it is best to hire a professional cleanup and restoration service. Because they have training and access to necessary equipment, they will be able to make repairs quickly and safely.

Three Ways To Remove Smoke Odor

5/20/2020 (Permalink)

Smoke can linger long after a fire has been extinguished. If the particles remain too long, they can cause smoke damage, such as discoloration and corrosion. Even after the visible residue has been removed, the odor may persist. Fortunately, there are a variety of smoke cleaning products available. Three common methods of odor removal include the following: 

Air Filters

Air filtration devices circulate the air in the home. Then the filters, frequently HEPA or carbon, trap smoke odor particles as they pass through. This keeps the smell from continuing to float through the home. 

Ozone Machines

Ozone machines work by emitting ozone particles into the air. The ozone then chemically combines with the smoke particle in a process known as oxidation. This creates an entirely new particle that does not have a smoky smell. If you choose to use this method of smoke cleaning, it is important to hire professionals who can make sure the task is completed properly and that it is safe for you and your family to return home. 

Thermal Foggers

When a fire burns inside a house, it heats up everything, causing cracks, crevices and other openings to expand. This allows smoke particles to get trapped inside porous surfaces. Other odor-removal techniques cannot reach those areas. Thermal foggers heat up the area and allow a deodorizer to circulate through the house. Because the area has been heated up, the deodorizer can reach all of the smoke particles.
After a fire, it is important to actually remove the smoke particles to keep the smell from returning. Products like air fresheners and scented candles may temporarily cover up the smell, but it will keep coming back until the source of the odor has been eliminated. If you feel overwhelmed by the smoke cleaning process, you may wish to hire a certified restoration company. They can help you get your South & West Charleston, SC area home back to normal.

What Steps Get Taken During Water Removal in My House?

4/26/2020 (Permalink)

water  damaged baseboard and hardwood flooring Charleston area SERVPRO professionals can mitigate your water damaged home

SERVPRO Always Follows a Standard Set of Procedures When Mitigating Moisture-Related Issues Inside Your Charleston Home

If your home in Charleston ever suffers from a pipe leak, our SERVPRO technicians can start the restoration process by inspecting your structure and discovering the source of the water and how affected your contents are. We can then utilize extraction equipment to remove the H2O in your house while it is still a liquid. Next, we can set up equipment as a part of the applied structural drying ASD phase.

How Do You Extract All of the Liquid Water from My Floors?

  • Submersible pumps: As a first step to conducting water removal inside your Charleston house, our SERVPRO team can set up sump pumps to pull the water from your floors to a sewage drain.
  • Extraction Wands: When removing liquids from thin glue-down carpets or hard-surfaced floors, we can attach a handheld wand to our heavy-duty extractor.
  • Weighted Extraction Tools: If you have thick carpets that are saturated, we can use weighted tools that use the weight of the operator to compress the carpet fibers.

How do you dry out my affected items?

  • Box fans: If the air outside is dry, we can use large box fans to push the wet air out and dry air into your building.
  • Air Movers: We can set up air movers so that they hit your wet walls at a 45-degree angle and push air in a counterclockwise motion.
  • Dehumidifiers: We can use dehumidifiers to pull moisture out of the air and pump out warm dry air to be used in the circulation created by the air movers.

Do You Clean My House After You Remove All of The Moisture?

Before we finalize any project, we always conduct a final cleaning process. We can use vacuums to remove any loose debris created during the mitigation process. We can also steam clean your carpets if any soiling or staining is found. Our goal is to restore your home to its preloss condition. Additional cost for cleaning already soiled contents can be extra, such as stained or dirty carpets or upholstery.

After a pipe breaks and your building materials and contents get wet inside your home in Johns Island or Ravenel, it is wise to call SERVPRO of South & West Charleston at (843) 823-7400.

Flood Damage Restoration In Charleston

4/22/2020 (Permalink)

room flooded with floating chair “Like it never even happened.”

Emergency Plans and Services for Floods in Charleston Homes

Preparedness for emergencies like flooding can be a wise effort for many Charleston homeowners to make when you get the opportunity. Making the time with your family to discuss your emergency plan can be beneficial to everyone involves. The same can get said about knowing what you intend to do about restoration and recovery when disasters strike your home. By planning ahead, you can save valuable time when you are amid a disaster.

Merely stating that emergency plans and preparations can help to reduce flood damage to Charleston homes might be accurate, but it does not help to achieve these goals, either. Many homeowners do not know where to start and how to protect what matters most in their houses when flooding might occur. Our SERVPRO team can help.

Much like we have done for hundreds of commercial properties, we can help your home and its occupants to understand the value of a ready plan for when things go wrong. An Emergency READY Profile Plan (ERP) can designate our professionals as responding technicians for emergencies with accurate information at your fingertips to contact us. This same plan benefits our responding SERVPRO professionals as well, as this can give us the right information about utility shutoffs, priorities of the customer, and the layout of the structure to make restoration and recovery more efficient and effective.

In the same manner, having an emergency plan for your family during these disasters can ensure that everyone gets out safely and that the most valuable and irreplaceable belongings in the house make it out as well. By talking about emergencies before they occur, everyone involved can be more comfortable in their role and do their part to protect valuables and get to safety to contact our restoration team.

No matter how severe flood losses can become for your home, taking the initial steps to protect your property and its occupants involves preparing ahead of the disaster. To prepare a residential ERP or for help with your emergency planning, you can reach out to the experienced technicians of our SERVPRO of South & West Charleston team at (843) 823-7400.

For more about Charleston click here.

How Can My Business Survive After a Water Loss?

4/10/2020 (Permalink)

outside view of office building We have the know how to restore your commercial property with minimal disruptions.

SERVPRO Joins with Our Business Partners in Charleston After Water Damage--We Are in This Together 

The elegance and vibrancy of our long-standing Charleston community depend on many different pieces coming together to create the Holy City visitors anticipate enjoying. A water loss does not need to dim the prospects of your business, especially if you are ready to call on our premier water damage restoration crews for assistance. 

Can My Historic Building Handle Significant Water Damage? 

Charleston commerce survived water cleanup efforts over centuries, so the answer to your concerns is nearly always a resounding affirmative. As long as you do not let water linger and call for professional assessment as soon as possible, modern water extraction and drying technologies offer outstanding results for your retail space, offices, restaurant, hotel, or attraction. Regardless of the source of the water emergency, consulting with our highly-trained team is vital as even relatively clean water from a supply leak is corrosive to structures and contents, and prone to increasing contamination as time passes. 

Can My Employees or Contractor Cleanup a Water Loss? 

Perhaps you hire and support a full-time housekeeping staff. Or you contract with a service dedicated to providing high-quality commercial cleaning services. Although the individuals providing day to day maintenance might excel at their craft, they have neither the training nor the equipment to track water migration and resolve the problems of trapped moisture in cavities or building materials. They also do not have the latest information from restoration best-practices research and development organizations like the Institute of Inspection, Cleaning and Restoration Certification (IICRC). 

What Makes a Water Damage Restoration Company Different? 

What can SERVPRO offer that other cleaning firms cannot? Our mission centers upon comprehensive water mitigation and remediation based on the evolving science of water removal and structural drying. Our managers and technicians stay up to date with cutting edge equipment and methods through IICRC certification coursework. Highly efficient and innovative water cleanup equipment make up the essential inventories on our service vehicles. We size our response to your business’s specific needs, scaling up the speed and intensity of our response to get you back to business fast. 

What Can I Expect from Water Cleanup Professionals? 

The last thing you need when managing a water disaster is a more disruptive cure than the problem. Our team is fully aware that you have clients and customers to serve, and we do everything to limit the displacement of your staff or business operations during water cleanup in Charleston. Some of the strategies we might use include: 

  • Setting up a contained work area to minimize the spread of debris and residues, and permit you to move your business forward in other spaces in your commercial building
  • Use high-efficiency water pumps and truck-mounted extractors to get rid of the water quickly and without using your utility system
  • Speeding up structural and contents drying by using smaller spaces wrapped with heavy-duty plastic, enhancing our ability to manipulate the balance of air movement, temperature, and humidity necessary for thorough moisture reduction
  • Pack-outs of critical records and documents for temporary storage and to avoid further damage, and to take advantage of advanced technologies like freeze-drying to restore your pictures and papers  

Is There a Way to Prepare for Possible Water Damage? 

We offer our commercial customers a comprehensive methodology for a range of business disasters, including water loss. Long before you face the stress of a pipe breaking or a roof leak, contact us to develop an Emergency READY Profile Plan (ERP) with your local SERVPRO.

What is the Emergency READY Profile Plan (ERP)?

The ERP is a collaborative process that results in a concise, digitally available document outlining how our crews can respond most efficiently and effectively if your business experiences a disaster. We complete a thorough assessment of your physical space, memorializing a blueprint of your business layout, and describing how you operate. If we note vulnerabilities likely to increase your loss during an emergency, we make recommendations that limit the potential negative consequences.

How Can You Help SERVPRO Assist Your Recovery?

Using our mobile app, you can add details to the ERP that further personalize the plan to your needs. 

  • Point out the location of utility shutoffs
  • Explain your priorities in the event of a disaster
  • Share the contact information for vendors and contractors that designed your systems and modified your space
  • Designate employees or other trusted individuals whom you permit to act as your agent if a water cleanup crisis occurs when you are unavailable to respond to avoid unfortunate delays 

SERVPRO of South & West Charleston appreciates the value of your business to our greater community. Let us help get the water out and your operations back on track with one call to (843) 823-7400.

Little Known Ways to Deal With Fire Damage in Ashley

3/22/2020 (Permalink)

fire damaged room Make sure that odors after a fire in your home do not linger. Contact Team SERVPRO for effective fire damage remediation services.

Hydroxyl vs. Ozone Machines in Fire Odor Removal for West Ashley

Choosing the right deodorization equipment for a fire-damaged West Ashley home is critical to saving customers time and money on restoration work needed for the house. With numerous options to neutralize odors, the appropriate choice in which to use boils down to several factors. These include the severity of the harsh odors, the location and materials affected, and whether the fire loss forces relocation of your family.

Severity of Fire Odors 

Both hydroxyl machines and ozone generators can neutralize widespread odors from fire damage in West Ashley homes. Hydroxyl machines utilize ultraviolet cleaning practices where UV reacts with water molecules to clean and deodorize. Ozone generators split oxygen into an unstable compound that bonds with odor molecules and overwhelms them.

Location and Materials Affected

Hydroxyl machines can clean in a radius around the unit, pulling air through a HEPA filtration system to reduce airborne contaminants like soot and smoke residues. Ozone generators are ideal for penetrating porous materials like clothing and high-permeance construction elements like drywall.

Can Your Family Stay in the House? 

The choice between all of the deodorization equipment hinges on the individuals present when the odor removal takes place. Even with containment strategies, it can be dangerous for living creatures to be around the production of ozone. This product makes a hazardous situation, despite the effectiveness of this deodorization practice for open areas and affected materials in the house. Our SERVPRO professionals utilize timed runs of these machines so that areas can get properly ventilated of ozone before technicians and others come back into the recovery zone. Hydroxyl machines do not require the relocation of your family to function, and they can benefit even more from getting used behind containment barriers.

Fire losses can produce harsh odors that fill the space in your home and can penetrate porous materials to create lasting damages. We have multiple deodorization tactics, including the use of both ozone generators and hydroxyl machines, to neutralize these odors as quickly as possible. Give our SERVPRO of South & West Charleston team a call anytime at (843) 823-7400.

Click here for more information about West Ashley.

Water Cleanup In Your Charleston Home

3/19/2020 (Permalink)

water damaged home We’re Faster to Any Size Disaster.

Ice Maker Water Line Breaks  In Charleston

Many high-end refrigerators have automatic ice makers and also cold water dispensers. A plastic line connects a solenoid to the ice maker inside the fridge. The water feed to the solenoid may be copper or plastic. Every time the fridge is moved or adjusted, it causes the water feed line to move and may cause a water leak at a joint due to the flexing of older brittle piping.

SERVPRO provides water cleanup services in Charleston and surrounding areas for residential and commercial customers. We are fully equipped to deal with emergencies involving water damage, fire, and flooding. Our teams are available every day of the week, 24 hours a day to respond to emergencies. Fast response and action minimize the total damage, and the time it takes to clean and dry the damaged area.

Water Seeps from Under the Fridge
When the water line breaks, often the first indication there is even a leak, is the water spreading across the floor. A pinhole leak in the plastic line from the solenoid to the ice maker involves a small amount of water, while a full break can cause many gallons of water to spread across the floor.

SERVPRO recommends that the water feed should be turned off immediately. Our team can respond in less than four hours, and after assessing the situation may deploy vacuums to remove the water and dry the floor with air movers and dehumidifiers. Significant amounts of water leaking onto the floor may involve more extensive action.

The primary objective is to remove all water and moisture to avoid the growth of microbes and mold. We may drill small holes under cupboards and islands to access any moisture in these areas. Air is forced into these areas to absorb the moisture and dry the structure. More extensive water leaks may require the removal of the cupboards to reach into walls and structures.

SERVPRO technicians always evaluate the situation and provide advice to the homeowner and insurance adjuster regarding the best approach to take, to limit the overall disruption and cost.

Call SERVPRO of South & West Charleston at (843) 823-7400 for 24/7 service. We proudly serve Fort Sumter, Adams Run, and surrounding areas. We’re Faster to Any Size Disaster.

For more about Charleston click here.

We are Cleaning Experts

3/18/2020 (Permalink)

Coronavirus cell with SERVPRO logo SERVPRO is "Here to help" with Emerging Pathogen Cleaning

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South & West Charleston, 843-823-7400




When Flooding Threatens Nail Salons in Charleston

2/24/2020 (Permalink)

several bottles of nail polish Flood damage can cause your nail salon to close. SERVPRO can remediate the damage with minimal impact to your business..

Performing Commercial Flood Removal for Charleston Nail Salon 

In 2018, NFIP premiums rose 0.6 percent from 2017 numbers. The average coverage amount was approximately $257,000, while the average premium was $642. For businesses, however, the losses are bigger than the damages incurred by flooding: lost business can lead to even larger losses on top of the need for structural restoration. Fortunately, there is a team that is always ready to save the day.  

If your Charleston business requires commercial flood removal, the certified technicians at SERVPRO are always ready to assist you. We outfit SERVPRO techs with everything from safety gear and extraction equipment to drying apparatuses and deodorizers to keep your business clean, pleasant, and safe to work in once more. SERVPRO places emphasis on preserving structures so that business owners can save on costs and replacements wherever possible. 

What Does Commercial Flood Insurance Cover?

Typical commercial flood insurance coverage for business asset losses include: 

  • Structural materials, including walls, doors, floorboards, and other essential attachments. Cement or raised foundations, as well as internal and external stairways, are also covered. 
  • Utility infrastructure, which can include HVAC, electrical components, and plumbing.  
  • Any contents, appliances, and devices that you own and use for day-to-day operations.  
  • Some expenses, including costs for securing and moving items or mitigating damage, may also be covered, including buying sandbags.  

How SERVPRO Restores Your Business

If you own a nail salon that has a tile floor without waterproof finish, SERVPRO technicians can work quickly to disinfect the area with EPA-registered antimicrobials and extract moisture from your floors with back-mounted extractors and, if necessary, submersible pumps.  

Furniture with metal or plastic components, such as chairs and stools, can be restored with thorough disinfection and drying. Wood or wicker furniture may require more extensive work depending on the length of exposure to floodwaters, and disposal may be necessary for wood that has warped, cracked, or developed microbial growth. Still, we dispose of such items with the informed consent of property owners and insurance adjusters.  

SERVPRO of South & West Charleston serves the community by being Faster to Any Size Disaster. Call (843) 823-7400 when you need disaster cleanup at any time of the day or night. 

More about Charleston.

Professional Flood Damage Restoration In Your Charleston

2/20/2020 (Permalink)

flooding in home Call SERVPRO of South & West Charleston at (843) 823-7400 to help.

Professional Flood Damage Restoration in Charleston Saves Impossible Situations

When you come back home and find a foot of muddy floodwaters covering most parts of the house, a feeling of desperation is likely to overcome you since it seems like everything is lost. However, it is possible to salvage some items and clean the property to a sanitary level, especially if you involve a professional flood damage restorer.

Support When None Is Available
An instance of flood damage in Charleston is likely to affect many properties simultaneously, making it hard to get help since friends and neighbors are also dealing with the same fate. What worsens the situation is that most materials deteriorate when exposed to water over extended periods. A restoration crew from SERVPRO can perform various actions that help in the recovery of your valuable, including:

    •    Moving contents from flooded sections to elevated areas within the property
    •    Extract standing water from the house
    •    Set up dehumidifiers to maintain favorable humidity levels
    •    Enter the flooded house safely

Prioritizing Critical Actions
Restoring flooded property takes many steps to achieve the intended goal. Some actions may have more importance than others may because they affect safety, cost, or even the health of your family. Before starting the restoration, our SERVPRO technicians scope the loss site to determine what steps to complete first. For example, we confirm that power is turned off and use circuit testers to ensure there is no risk of electrocution for anyone who ventures into the house. Other steps that like water removal can follow later.

Dealing with Contamination
Floodwaters contaminate properties heavily, necessitating several measures to sanitize the property. Such contamination is much harder to deal with when it affects porous materials. Our SERVPRO technicians spray EPA registered disinfectants directly into the floodwaters before starting restoration to deal with contaminants. We also perform controlled demolition to remove carpets, drywall, insulation, and other porous materials from the property to ensure it is fully sanitized.

Do not lose hope when floods ravage your property. Call SERVPRO of South & West Charleston at (843) 823-7400 to help. We’re Faster to Any Size Disaster.

For more about Charleston click here.

Kitchen Fire Damage In Charleston

2/11/2020 (Permalink)

kitchen fire damage The certified technicians are available 24/7 to make the fire loss to your property, “Like it never even happened.”

Kitchen Fire Damage Needs Extensive Cleanup in Charleston

Although much of the fire damage in kitchens results from a meal flaming up in a pan, microwave ovens are also a source of loss in homes. Common reasons for a microwave to catch on fire include:
    •    Overheated food
    •    Improper containers used for cooking
    •    The use of foil or containers with metal
    •    Attempting to dry cotton clothing

A home in Charleston had fire damage from a microwave that mistakenly had too much time set for cooking at max power, and the homeowner was not paying attention. The packaging of the foodstuff caught on fire, and the homeowner made the mistake of opening the door, which let in oxygen, causing it to flame up. Fortunately, there was a fire extinguisher handy to put it out before it could spread beyond the kitchen.

Removal of Charred Items
SERVPRO technicians immediately began moving out fire loss items such as the microwave, stove below it, and the cabinets surrounding both the microwave and the oven.

Why Containment is Crucial
Soot spreads rapidly and can travel easily on clothing and shoes to currently unaffected areas of the home. As the residue winds up in other areas of the house, it expands the scale of the needed cleanup and restoration service, particularly for odor control. The technicians set up containment around the work area to limit the spread of soot, so it is not an issue later.

Choosing Cleaning Agents
Even in a limited area, the potential for different types of residues exists. SERVPRO technicians test before cleaning smoke damage, so the proper cleaning solutions get used. For example, plastic and rubber tend to leave behind wet, smeary smoke that grips the surface and often needs a solvent-based cleaner to remove. Through careful testing, the techs make sure the cleaner will not do harm before use.

Get the fire damage cleanup started quickly by calling SERVPRO of South & West Charleston at (843) 823-7400. The certified technicians are available 24/7 to make the fire loss to your property, “Like it never even happened.”

For more about Charleston click here.

Charleston Home Covered in Soot and Smoke? Find Out Why SERVPRO Is a Cleanup and Restoration Company of Choice!

1/28/2020 (Permalink)

gray smoke and fire coming under bedroom door When smoke and soot sneak under your bedroom door in Charleston, Call SERVPRO to make it "Like it never even happened."

Resources To Deal With Heavy Residues and Charring From Fire Damage Incidents in Charleston

Sometimes fire damage incidents in Charleston result in massive residue deposits on the surface, especially when the fires burn slowly, thus producing more smoke. Even though the smoke deposits may be less for hotter fires, there is still a disadvantage because the heat leaves more surfaces charred. SERVPRO can help save more items because we have better resources to clean affected areas.

The affected material determines the choice resource to deal with fire damage in your Charleston property. Whenever possible, we first suction up deposits using a portable vacuum with various wand extensions. For shiny surfaces or materials with a glossy finish, abrasive powders can help clean off residues, saving the underlying material. Our SERVPRO technicians apply the powder and rub along the grain when cleaning stainless steel surfaces. For high gloss surfaces, we apply the powders and use damp sponges to rub the residues off. Using sponges ensures that we do not scratch the finish in the process of removing residues.

Blast cleaning is another great solution when cleaning heavy residues or charring from materials. Our SERVPRO technicians use rotary or compressed air blasting equipment that utilize different media, including dry ice pellets, baking soda, and sand, among others to abraid the affected surfaces. We determine the level of agitation needed based on the size of the affected area as well as the type of material. For example, we do not use sand as a blasting medium on finished materials since sandblasting strips off part of the material. However, it is a great choice for unfinished areas such as removing charring on frames or other structural supports. Dry ice pellet blasting can remove layers of soot and carbonized wood without introducing more water and moisture to the affected areas.

We also have Roto machines that can buff, agitate, or polish surfaces using rotating pads or brushes. These machines are particularly useful when cleaning heavy residues from the floor of the affected property. Apart from having the right cleaning resources, our technicians are also highly trained, ensuring we utilize the best approaches to handle the tasks, always following best practices.

Without the right partner, charring and residues may prompt you to throw away your valuables. Call SERVPRO of South & West Charleston at (843) 823-7400 to help by utilizing advanced restoration techniques, "Like it never even happened."

Overflowing Gutters In Your Charleston Home

1/26/2020 (Permalink)

floor covered in water “Like it never even happened.”

How Overflowing Gutters in Your Charleston Home can Lead to Cavity Water Damage Issues

Gutters play a vital role in collecting rainwater in passages beneath the roof and transporting that water into an open sewer point. In the fall, leaves can get into these gutters, causing blockages, thereby preventing water from reaching the sewer point. During the winter months, high winds can result in debris or fallen branches from further clogging up the gutters. With the additional rainfall expectations throughout the winter, these blockages can become a significant concern for the interior of your home.

Overflowing gutters can result in moisture entering your attic space or into wall cavities causing unseen water damage in your Charleston home. With the help of gravity, moisture overflowing into the structure migrates downwards. SERVPRO recommends that homeowners perform regular checks on both the exterior of their home and the interior walls throughout the colder months. Common symptoms of excessive moisture inside wall-cavities may be peeling of wall-paper, musty odors, or disjointing between baseboards and floor.

Restoring wall cavity damage can be tricky. There needs to be practical measurements and understanding of where moisture is before the, often necessary, removal of drywall or baseboard. SERVPRO technicians can call upon thermal imaging cameras that provide readings of surface temperatures on walls, which can indicate where moisture might reside. Alternatively, our technicians may use boroscopes to see inside the cavity and assess the extent of mold or water damages.

It may be necessary for SERVPRO to provide advanced structural drying technicians to your property to restore wall cavities. These technicians are adept at using Injectidry systems that attach hose nozzles into the small holes drilled into the wall. From there, a centrifugal fan can circulate heated air into the cavity to address moisture issues and dry out the pit. In some situations, water damage may be too severe for non-invasive systems, and we must remove sections of the wall to provide drying access to more powerful equipment like air-movers, vent fans, and portable heaters.

If you notice any symptoms of cavity damage in your home, do not hesitate to contact SERVPRO of South & West Charleston at (843) 823-7400.

For more about Charleston click here.

Commercial Water Removal In Charleston

1/10/2020 (Permalink)

water damaged ceiling For professional assistance when restoring your business's property after a disaster, call SERVPRO of South & West Charleston at (843) 823-7400.

During Commercial Water Removal Projects In Charleston, Various Drying Techniques Get Utilized

If the office of your business in Charleston is located on the lower level of a building with multiple floors, there is a chance that a pipe burst from a unit above yours could send moisture into your software company's office. Once moisture gets in the interior of your structure, commercial water removal should be conducted by a professional restoration contractor such as SERVPRO as soon as possible.

If moisture is left inside a building for too long, secondary issues related to increased humidity levels and mold growth could arise. During commercial water removal operations in Charleston, our SERVPRO technicians utilize several different procedures to prevent any type of secondary damage to your business's office. To begin, our crew uses heavy-duty extractors to remove any moisture while it is still a liquid. Then, we utilize other industrially-advanced pieces of equipment to conduct the applied structural drying or ASD phase.

During ASD procedures, our SERVPRO team works toward creating an environment that helps speed up the natural drying and evaporation processes. To do this correctly, we set up a combination of air movers and dehumidifiers. The air movers create air circulation to speed up the evaporation of moisture from your office's wet contents and building materials. The dehumidifiers then pull water out from the air and dispense it in liquid form while supplying warm, dry air to be used by the air movers.

When implementing ASD, we know that the angle that air hits dry building materials like your walls makes a difference. If the air movers get placed so that the air gets pushed into your walls directly, then moisture can get pushed further into your building materials. However, when the air movers get placed so that the air coming from them hits walls at a 45-degree angle, the air pushes away wet air close to damp surfaces so that more water can evaporate from the affected items. We also often remove your baseboard and drill holes behind it so that air can get pushed into your wall cavities. When working with offices that have metal wall studs, we can drill more holes in case standing water has built up inside your wall cavities.

When restoring moisture-related damage, we can implement various drying techniques to get the job done in a timely matter. For professional assistance when restoring your business's property after a disaster, call SERVPRO of South & West Charleston at (843) 823-7400 any day of the week.

For more about Charleston click here.

Charleston Properties Benefit from SERVPRO's Swift Water Removal Service after a Storm-Damaging Events

12/22/2019 (Permalink)

High Water Yellow Sign reflecting off flooded road Too Much Water at Your Charleston Property? SERVPRO Provides Storm and Flood Damage Mitigation

Safety Considerations When Responding to Charleston Flood Damage

Regardless of the cause of flooding in your Charleston home, the members of our team who respond first follow an inspection protocol that emphasizes safety first for you and your family and our work crews. Helping you understand potential hazards and the ways we lessen their impact as we prepare to mitigate and remediate the damage done to your property is part of the transparent and open communication we pledge to provide during the entirety of the work project.

Flood Waters Create Health Hazards

Dangers can exist when responding to flood damage in Charleston. Our inspection team looks for concerns during the initial scoping of the scenario.  We devise plans to mitigate these dangerous circumstances before emergency services and remediation work proceeds.

Hazards include:

?    Slip, trip, and fall risks
?    Submerged debris
?    Working in confined spaces
?    Electric shock potential
?    Contact with chemicals and possibly toxic materials including seepage from natural or LP gas or oil lines
?    Exposure to biohazards and carcinogens including infectious waste, molds, and asbestos

Flood Waters Create or Worsen Structural Damage

Flood water is heavy as it collects on floors and surfaces. When it flows through spaces, the force it generates can be significant, eroding and weakening or even breaking down structural components. If the flooding followed storm damage from strong winds or driving rain intrusion to your home, the waters could worsen an already precarious situation. Before SERVPRO places water removal equipment and crews into spaces where the flooding concentrates, we must secure the area. We need to ensure neither machinery nor operators are at risk of harm from unstable flooring or sagging ceilings threatening to dump many gallons of water and deteriorated building materials from overhead.

Contaminated Water or Air Can Mandate Protective and Containment Strategies

Overland flood damage involves Category 3 or substantially contaminated water. Sewage, road and landscaping chemicals, industrial waste, dead animals, and organic waste are some of the most significant contamination contributors. As SERVPRO crews begin removing the fluids, we need to contain the contaminated water and arrange for lawful disposal. Our crews don personal protective equipment (PPE) and partition and seal off the workspaces. We employ negative pressure air scrubbing equipment to capture hazardous airborne particles and the odors they carry with HEPA filters, venting to the outdoors to prevent drift to unaffected spaces in your home.

SERVPRO of South & West Charleston ensures that necessary safety precautions are in place before and during your flood damage restoration project. Call us at (843) 823-7400 to schedule an assessment and begin the development of a custom recovery plan.

Our Experts Can Handle Any Size Fire In Charleston

12/19/2019 (Permalink)

fire caused damage to property Call us at (843) 823-7400 and let us leave your home, “Like it never even happened.”

The Fire In Charleston Was Small, But The Smell is Huge

With winter upon us in Charleston, it seems like we light fires more than we did during the summer.  We light scented candles, we light fireplaces, and we roast marshmallows as we welcome the warm glow of the flames. However, we also expose ourselves to the danger of something catching on fire, like a curtain or tablecloth, creating an emergency in our home.

Regardless of the reach of the flames, fire and odor damage can permeate your Charleston home quite easily. Without you even noticing, smoke travels through the vents and openings in your home, leaving a foul smell behind that no store-bought scented spray seems to mask. The permanence of those smells is the reason why you should reach out to a service like SERVPRO, where our technicians can apply various disinfecting and deodorizing methods to help you forget all about the fire. All you need to do is call our 24/7 hotline and invite us into your home.

In fire and odor restoration, some steps are apparent. Ventilation is critical, as is the elimination of soot and smoke residue. However, cleaning each surface is an art in itself. Not all cleaning solutions apply to all types of surfaces, and our SERVPRO crew can help you discern those needs. A targeted approach is not only efficient but can also prevent further damage to your furniture and cabinets by avoiding exposure to abrasive cleaners.

Essential to our success is attacking the smell problem with equivalent force. For lighter jobs, it may be enough to use odor counteractant beads to erase the smell. However, stronger odors may require thermal fogging, air scrubbers, charcoal filters, or even dry deodorizers. Our SERVPRO team is ready and equipped to use one or several of these methods to make your home smell homey and welcoming once again.

Always be cautious around open flames, but do not despair if there is an accident. SERVPRO of South & West Charleston is here to help if your home is sporting the foul smell of smoke. Call us at (843) 823-7400 and let us leave your home, “Like it never even happened.”

For more about Charleston click here.

Our Professionals Will Remove Trapped Moisture In Your Charleston Home

12/8/2019 (Permalink)

Removing Trapped Moisture in Charleston Hardwood Flooring

Moisture is a challenging obstacle to overcome, even though the water loss incident itself was not catastrophic in your Charleston property. Once the exposure has occurred over even a full day, penetration of moisture can leave surface water infiltrating the composition of wood flooring. The two stages of moisture damage beyond the surface can indicate the ability of our experienced technicians to restore wood flooring versus removing it and replacing it.

Identifying the severity of the hardwood flooring saturation is a determination made with the sophisticated tools of our SERVPRO team when evaluating all water damage to the Charleston residence. Surface moisture detection devices and thermography are among the top options for this assessment of saturation and moisture pockets beneath the surface level. Finding trapped moisture early can provide an opportunity to restore the hardwood flooring rather than requiring removal and reinstallation.

Free Moisture
Free moisture in a flooring material is water molecules that have not yet chemically bonded with the molecular makeup of the wood. Instead, much like surface water, they can get affected by drying and moisture removal techniques like drying mats, air movers, and dehumidifiers. When only free moisture exists, the planks have not yet begun to warp and distort, which makes them impossible to dry and restore to their original condition.

Bound Moisture
This term gets used when water saturating wood flooring has begun to alter the composition of these materials irreversibly. Early signals of this starting would be swelling around the creases between planks. Once our SERVPRO team can determine that bound water exists, it is often necessary to remove these portions of flooring and replace them. As a full-service restoration team, we have a division of experienced contractors that can oversee this controlled demolition and build back as needed.

We know water loss and how to protect the materials in your home from oversaturation when possible. Our SERVPRO of South & West Charleston team has extensive training and state-of-the-art equipment for drying wood flooring and making these loss events “Like it never even happened.” Call us today at (843) 823-7400.

For more about Charleston click here.

Why SERVPRO Works for Charleston Residents after Water, Storm, Fire or Mold Damages

11/30/2019 (Permalink)

A city lit up at night overlooking a body of water with a bridge.  SERVPRO wants to give you the reasons why we are the best for your Charleston damages.

Charleston residents have no fear, SERVPRO will always be here.

SERVPRO of South & West Charleston is serving this community in all types of property recovery and restoration. Charleston is an area that frequently suffers from devastating storms and Hurricanes. Our roster of technicians carries skillset that covers contracting as well as building maintenance. We provide our workforce with 10 and 30 hour General and/or Construction Industry Training (OSHA.) That means our servicemen and women are capable of restoring your property from the ground up after an adverse weather event or unforeseen flood. Alongside Storm and Water Damage, we run recovery for fire, mold and property reconstruction.


Just this year, millions, if not billions, of dollars worth of storm damage hit Charleston. The fury of Hurricane Dorian led to significant private property harm as well as flash flooding and wind storms. Here at SERVPRO, we run large loss recovery teams with technicians that are expert in restoration of water, flood and storm events which occur in Charleston. Our emergency lines remain open twenty-four hours a day with on-call technicians ready to provide out of hours services. 

As part of storm restoration services, it is vital to inspect and secure the safety of your home. You may find yourselves temporarily relocated if there is moderate structural damage. During this period, SERVPRO technicians can enter your Charleston home to perform essential mitigation tasks that could significantly reduce the expense of your claim. These tasks may include the removal of large quantities of water using gas-powered pumps and truck-mounted extraction units. We can also scope the structure itself to spot fundamental weaknesses. 

Pack-out services run by SERVPRO are not uncommon during flash floods or rainy season. Our technicians take an electronic inventory of your possessions, condition, and location in the home. We then carefully remove these items, reducing the risk of permanent damage from exposure. Using professional movers, our team can store your possessions in a climate-controlled warehouse here in Charleston. One restoration services are complete, and we can pass any paperwork onto your insurer, and return possessions to their original rooms. 


Areas that suffer from adversarial weather conditions need restoration services that focus on water damage in Charleston. Our water restoration technicians (WRT) arrive in trucks with a full stock of pumps, extractors, air movers, and dehumidification equipment. As a restoration service that also caters to Charleston's commercial businesses, we are confident in saying that no disaster is too big or too small for SERVPRO. 

When dealing with property, the recovery speed is an essential part of reducing damage. Prolonged exposure to moisture can cause all kinds of harm to your home, contents, and decoration. SERVPRO knows that one of the most effective means of mitigation is to remove excess moisture, clean, and dry a property as quickly as possible. 

Our first task after the water removal process is complete, is rapid drying. Water can migrate quickly from one area of the home to another. Any structural weaknesses are quickly exploited by substantial volumes of water, which can result in waterlogged wall spaces, flooring, and subfloor. SERVPRO restoration services are adept at structural cavity drying with equipment that does not require removal or permanent damage to the structure itself. Using drying mats or injectidry systems, we can thoroughly dry your home and reduce the likelihood of expensive secondary damage. 


Fires can start from the most innocuous of places. Faulty wiring, malfunctioning electronics, and appliances as well as from human error like leaving on a stove or forgetting to open the flue. Unfortunately, how these property emergencies start does not influence the extent of fire damage in your Charleston home. To make a full recovery, you may need to start the claims process and bring in professional restoration services. 

Often the most severe areas of smoke and soot deposits can be found inside fittings, cabinets, or cavities. The reason is that hot smoke and ash are naturally attracted to cooler surfaces like those found inside of a room. These internal areas can be problematic to restore yourself since they frequently lack protection or finish, which exposes the surface to smoke. In higher pressures, soot can be pushed into the surface itself, becoming odorous and challenging to clean. 

SERVPRO restoration services are available here in Charleston. Our Fire and Smoke Restoration Technicians (FRST) can make accurate assessments of internal cavities by conducting a pre-test. These pre-tests help to inform SERVPRO technicians of the type of equipment needed to make a full recovery. We stock a full range of mechanical cleaning equipment, including sand and soda blasting to remove ingrained soot or smoke. Once complete, your SERVPRO technician can refinish the cabinet interior to a preloss condition. This method can also be beneficial in trapping and reducing malodors.


While most SERVPRO restoration service requirements here in Charleston require immediate attention, mold can often be overlooked. But microbial growth does not disappear by itself. Our restoration services offer precise intervention for Mold Damage in your Charleston home. Using trained assessors and remediators for microbial fungi, SERVPRO can perform tasks that not only remove mold but can also prevent it from coming back. 

Microbial fungi are invisible to the naked eye and a natural part of any indoor environment. However, in the right conditions, these microscopic spores can rapidly reproduce, forming more significant, visible signs of growth known as mold colonies. Like any living organism, mold colonies seek to reproduce themselves, which can result in a small infestation escalating throughout your home in a matter of weeks. By intervening early, you take a crucial step in protecting your Charleston home from widespread infestation. 

A primary challenge in mold remediation of properties is physical barriers. These may include furnishings, fittings, or the walls and flooring of your Charleston home. To rectify the problem, SERVPRO technicians need first and foremost access to the areas of most concern. Accessing these areas may mean performing controlled demolitions or temporary removal of floorboards. We carry out these procedures to not only remove colonies but also to thoroughly dry interior cavities of your home; ensuring mold does not return after the restoration service. 

If your property suffers mold, fire, storm or water-related damages, contact SERVPRO of South & West Charleston at (843) 308-0178. 

To find out more about Charleston, click here

Water Damage in Charleston? Call SERVPRO for Fast and Effective Water Damage Restoration

11/21/2019 (Permalink)

living room, furniture, and electronics under water Water damage happens and its effects are disastrous. SERVPRO is always available to handle your water damage restoration needs.

Five Reasons for SERVPRO When There is Water Damage in Charleston 

Centuries-old cobblestone streets and quaint alleys. Waterfowl habitats. Lush wetlands. Camellias on King Street. She-crab soup. The Lowcountry. These are a few of our city’s legacies along with well-preserved architecture, rich history, hospitable people, and a lifestyle that incorporates our coastal location and harbor inlets. 

High tide and water damage in Charleston has become a constant threat in recent years, instead of the occasional extreme weather events. Though Charleston’s high-tide averages 5.5 feet, our streets can begin flooding when tides reach 7 feet high. Hurricanes often threaten us, but the reality is that it no longer takes severe weather to inundate us with flooding. 

If your home floods, you deserve a partner to see you through the cleanup and restoration. You may have heard of SERVPRO. There are some excellent reasons to call us when you experience water damage: 

  1. Our team of locally owned and operating professionals are your neighbors. We care about Charleston’s history, the land, and the historic preservation in one of America’s oldest cities. 
  1. We start working the minute you call us. Because we live here, we know water emergencies do not always happen during regular business hours. To serve you, our representatives can answer the phone 24/7/365. 
  1. We know you are busy. That is why we handle the initial water damage, cleanup, and complete the restoration of your home, “Like it never even happened.” You won’t have to deal with numerous contractors. You can be confident we are by your side from start to finish. 
  1. Technical excellence is something you can count on with SERVPRO. Our technicians have earned an Institute of Inspection, Cleaning and Restoration Certification in water restoration and applied structural drying. Restoring versus replacement of your contents is just another benefit we do to save your heirlooms and save you money too. 
  1. We work quickly and efficiently. We address immediate damages and losses at your home, and we make it right for you and your family. 

SERVPRO of South & West Charleston knows historic properties. We are proud to serve the area including, West Ashley, Johns Island, and James Island! Count on us to be Faster To Any Size Disaster. Call us at (843) 308-0178. 

More about Charleston.

We Will Remediate The Mold Infestation In Your Charleston Furniture Store

11/5/2019 (Permalink)

mold infestation growing on wall Give us a call anytime at (843) 308-0178.

Remediating Mold Growth in Your Charleston Furniture Store

As the proprietor of a furniture store, you have to always provide the most appealing displays of faux living room arrangements to catch the eye of Charleston homeowners shopping for new sets. Water loss incidents that go unproperly addressed can develop into microbial threats that spread throughout the various carpeted floors on your showroom, developing along the backing material, and presenting persistent moisture that can feed active mold spores in the vicinity.

Nearly every type of material used in furniture construction on display can become affected by mold damage in your Charleston business. As compromising as this situation can become, professional remediation can help to limit the destruction and loss within your business. If caught early enough, our SERVPRO team can also employ a few tactics for containment that prevents the migration of the organism to new areas and might keep your doors open throughout the remediation process.

From the time that our skilled professionals first arrive at your furniture store, we assess what pieces might not be affected and get them out of the area first. Drying and remediation are more productive with the establishment of a drying zone that contains the specific areas experiencing the concentration of microbial growth. This containment area allows our SERVPRO team to regulate airflow with negative air chambers and to eliminate cross-contamination of unaffected areas by sealing in the work zone. In a high-ceiling showroom, this can be a challenge. We can work quickly to minimize the treatment area.

Your stock is an important consideration when disasters like mold growth get discovered in your store. Because furniture is primarily wood and various fabrics, each unit is susceptible to the deteriorating properties of mold colonization. Direct exposure of your inventory can make it unable to get sold to customers, even at a discount, so our commitment that We’re Faster to Any Size Disaster is valuable.

Protecting your business and its contents from mold growth does not have to be overwhelming for property owners. You can rely on the fast response and qualified Applied Microbial Remediation Technicians (AMRT) of our SERVPRO of South & West Charleston team. Give us a call anytime at (843) 308-0178.

For more about Charleston click here.

Our Experts Are Ready To Help After A Flood In Charleston

10/30/2019 (Permalink)

home suffering from flood damage Call our professionals at (843) 308-0178 and let us enter your home so we can leave it “Like it never even happened.”

You Don’t Need to Face Flood Damage Alone In Charleston

Assuming that your home is susceptible to flood damage eventually can be both overwhelming and a misrepresentation of reality. However, preparing for the possibility is a reasonable approach to ensuring your safety. Flood damage can occur even without extreme weather, and knowing which resources you have at hand to restore your home is the first step in mitigating your loss. A seemingly minor wind gust can cause a tree branch to crash through your doors or windows, allowing the storm into your living room along with all that ensues.

Homeowners in Charleston can put flood damage out of their minds thanks to SERVPRO. Our competent staff is prepared to handle your needs in the wake of an emergency regardless of its size; all you need to do is call our 24/7 hotline and allow us to guide you through the restoration process.  Upon arrival, our staff applies its expert knowledge to assess the extent of the damage and make recommendations. The assessment includes the use of industry-specific tools designed to monitor moisture levels and air quality, among others. As we gather the information, we develop a plan designed to preserve the health of your family and restore as much of your home as possible.  Throughout this process, we coordinate with other contractors who may need to perform repairs to any structural elements compromised by the floodwaters.

One of the most sensitive issues our SERVPRO crew handles is the disposal of personal items from your home. As a best practice, we remove most soft materials such as sofas, curtains, carpets, and other textiles from your home. Their porous nature allows them to become a breeding ground for unwanted bacteria, which is why we act quickly to get these items out of your home. However, we are mindful of any sentimental value some items may have and work in conjunction with you to identify the best course of action. The key to our combined success is working efficiently and minimizing the amount of time water is allowed to sit in your home.

Flood damage is severe, and we can handle it with the utmost professionalism. SERVPRO of South & West Charleston is your partner in the restoration process. Call our professionals at (843) 308-0178 and let us enter your home so we can leave it “Like it never even happened.”

For more about Charleston click here.

Here is a Quick Fix for Fire Damage in Charleston

10/19/2019 (Permalink)

house on fire To remediate fire damage in your home, contact SERVPRO immediately.

Think Safety When Dealing With Fire Damage In Your Charleston Area Home

Safety hazards are present in your Charleston home after a fire; this is not an assumption; it is a fact. You should never attempt to enter an affected area alone or try to begin cleaning before professionals arrive. Restorers must address safety concerns adequately before starting any emergency services and maintain a safe, secure environment to protect everyone involved throughout the process. 

Everyone should make safety a primary concern when addressing fire damage in your Charleston area home. There are safety procedures in place to help you avoid hazards, illnesses, or injuries that everyone should follow — having a restoration expert on-site can help you establish a safe work zone and increase cooperation and communication between parties. 

SERVPRO can provide you with a safety evaluation to determine which safety risks are involved or which hazards exist on your property. Once identified, safety procedures help minimize these risks and promote safety throughout your home. Technicians set up staging areas for equipment and supplies, using warning signs or barrier tape to mark off unsafe zones. We also communicate the importance of respecting the marked areas for personal safety.

At SERVPRO, we follow all governing regulations and standards of safety set by The Federal Occupational Safety and Health Administration (OSHA). All technicians are well-versed in safety procedures and receive Personal Protective Equipment (PPE) to help them remain safe while working in your home. Safety equipment includes respirators, gloves, hearing and eye protection, boots, and even full-body suits whenever necessary. 

With safety at the forefront of any job, SERVPRO can provide you with fire damage restoration, cleaning, and deodorization services to return your home to a quality preloss condition. We follow five distinct rules whenever performing work that poses a possible threat to our safety. 

  1. Keep PPE clean and stored in a ready-to-use condition.
  2. Never share PPE with others unless adequately cleaned.
  3. Wear eye protection whenever mixing, spraying, or pouring cleaning products or when operating dangerous equipment or machinery.
  4. Wear chemical-resistant gloves to protect against irritation, blisters, or whiteness of the skin when using alkaline products or dry cleaning solvents.
  5. Wear respirators when dealing with organic vapors, solvents, or hydrocarbons, or any exposure to dangerous situations.

Contact SERVPRO of South & West Charleston for access to quality cleaning and restoration services with a strong emphasis on safety. (843) 308-0178

Click here to learn more about the Charleston area.

Our Fast Response Keeps Water Damage Under Control in Charleston

10/10/2019 (Permalink)

water damage in home with debris We’re Faster to Any Size Disaster.

SERVPRO's Fast Response Keeps Water Heater Leaks Under Control in Charleston

Water heaters only last for about a decade before beginning to fail, give or take a couple of years before or after that time frame. Many of these appliances leak continuously from the underside around the end of their lifespan. Because they continuously refill as the water level drops, a failing water heater can ruin the flooring inside your Charleston residence. A small heater can cause as much damage as a large one.

SERVPRO knows that a rapid response is crucial to protect any affected residential properties in Charleston from costly water damage. Teamwork and skilled knowledge gained from both extensive training and hands-on experience means we can handle any amount of damage your home sustains.
Water heaters hold a specific number of gallons, but your home can end up with much more than that when yours leaks. Dropped floors can hold this water and keep it from reaching other areas of your house, so calling immediately for a professional company to remove the water and clean up the area can go a long way toward keeping the damages inside your home minimized.

For other types of water leaks, our building services crew is also on call round-the-clock. SERVPRO professionals are dedicated individuals who do everything possible to make your home safe and comfortable, “Like it never even happened.” We know emergencies happen at all hours of the night or day, so we make ourselves available to handle your emergencies round-the-clock.

Cleaning up water and the damage it causes includes repairing floors and cleaning carpeting. When smaller rugs get wet like this, and the weather outside permits it, we wash them in suitably sized tubs and air dry them. The sunshine helps kill any microbes left behind in fibers and can leave them with a fresh scent.

Other flooring types, like wood or tile, need care that follows specific steps. Composite wood floors often become saturated and fall apart. We can help by reinstalling new flooring. Solid beams of wood require constant monitoring during the drying process. Sometimes we need to remove a few boards to allow air currents to flow underneath the rest of the boards. Uneven drying can leave floors warped or cupped.

We inspect the tile and grout to see how much water seeped underneath. When water stays trapped underneath, the subfloor can rot or warp, leading to more damage in the tile floor above as time progresses. Many times removing the tiles and reinstalling a new floor is the least costly option. We always discuss the possibilities with the homeowner, so they can make a well-informed decision that makes them happy with the outcome. Water damage can cause ruin in many locations within your home.

SERVPRO of South & West Charleston knows how to restore your James Island property with water cleanup techniques. Because flooring is not the only thing in your Johns Island home, we use a wide variety of methods to address our customers' needs more fully. We’re Faster to Any Size Disaster, so call our 24-hour service line, (843) 308-0178, as soon as you realize your water heater has sprung a leak.

For more about Charleston click here.

The Ultimate Guide to Flood Damage Remediation in Charleston With SERVPRO

9/29/2019 (Permalink)

hurricane evacuation route road sign Hurricane season is upon us. Should your home face flood damage from a storm, contact SERVPRO right away for remediation services.

Reliable Help from an Established Local Company: Why SERVPRO is Charleston’s Flood Damage Expert

The severe storms, including tropical systems and hurricanes that can batter Charleston in the late summer and fall, cause significant damage to residential exteriors. Breaches in roofs and siding allow vast quantities of water to invade. Overland flash flooding and storm surge also contribute to flooding. Your home might need substantial repairs and flooding mitigation and remediation. You need to engage a reputable company with roots in our community, why our team is a perfect fit.

Flood Damage Can Have Long Term Consequences

When selecting a restoration company for flood damage in Charleston, you need to be able to address concerns and questions that arise after the work completes. Some contractors make their way from location to location, never setting down roots. If there is an issue with the assessment, the materials used, the products applied, or the quality of the work the contractor should be accessible. We intend to continue to be community business leaders for the long term, why choosing us is a wise move.

Training and Adherence to Industry Best Practices

General and specialized training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the norm for our managers and technicians, why SERVPRO stands head and shoulders over other contractors. The IICRC is an international standards-setting organization, always in the vanguard of efficient techniques and innovative equipment and methodology. 

A Physical Presence with Viable Alternatives for Contents Restoration and Storage

Flood damage often visits severe consequences on the furnishings, household goods, and personal possessions that shared the fury of the storm with your home’s structures and fixtures. Our state of the art production facility is another positive, why SERVPRO can offer comprehensive services during flood recovery. Our team can pack-out items for specialized evaluation and mitigation and remediation attention. Clearing the interior of your home for efficient water removal and drying is a bonus, our on-site team able to work unimpeded to get your home back to preloss condition rapidly.

SERVPRO of South & West Charleston wants to earn your trust and pledges to be here for this year’s storms and many seasons in the future. Call the local flood damage leader at (843) 308-0178.

Click here for more information about the city of Charleston.

We Have State Of The Art Equipment To Restore Your Charleston Home After A Flood

9/4/2019 (Permalink)

Hardwood floors wet from storm damage We are available 24/7 to offer our expertise, experience and equipment when you are faced with flood damage.

Tactics for Flood Removal and Decontamination in Charleston Homes 

When water damage happens in your home from intense storms or flash flooding from Atlantic storms, fast action is vital. Many homeowners in areas that frequently flood rely on consumer-sized wet/dry vacuums. This equipment delivers moderate success at water removal; however, it does nothing about the water migration under flooring, in carpet padding, or into crawlspaces.

SERVPRO technicians bring a diverse array of flood removal equipment to Charleston homes needing water damage mitigation. Different types of equipment work on different surfaces. For example, weighted extractor heads do little push water out of hardwood flooring affected by water; however, they are miracle-workers when it comes to wet carpet and padding.

The drying phase of mitigation from water damage does not occur until the completion of decontamination efforts. The reason for this is that the powerful air movers could push harmful particulate matter into the air and spread it to currently unaffected areas. SERVPRO technicians test the water to determine the types of bacteria or contaminants present in the water. Other actions technicians take to inhibit cross-contamination include:

  • Set up of negative air pressure areas
  • Containment of the area via covering the doorways and registers
  • Removal of saturated items without restoration potential 
  • Wiping down all remaining surfaces with appropriate antibacterial or antimicrobial solutions
  • Usually, a decontamination chamber is set up on the property for use by technicians coming and going into the work zone

Controlled demotion is a frequent action taken during flood damage mitigation. This technique may involve the removal of damaged sheetrock, removal of saturated insulation within wall cavities or pulling up damaged subfloor. All of these actions work to allow greater airflow for thorough drying of the structure. 

Odor control applications are a large part of turning around flood damage. Eliminating the distinctive, musty odor often requires more than one odor neutralizing method, but the technicians work until there is successful removal of all lingering reminders of the water loss.

SERVPRO of South & West Charleston at (843) 308-0178 is ready to perform flood removal when you need it that is why we are available 24/7 to make the water loss in your home "Like it never even happened."

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Eliminate a Messy Mid-Cycle Appliance Mishap with Help from Water Cleanup Professionals in Charleston

8/29/2019 (Permalink)

Lady in her kitchen with a dishwasher overflow. Our technicians will show you the Charleston way with water damage.

Let SERVPRO clean away your Charleston water worries.

Doing laundry or running a load of dishes in your Charleston home uses both water and detergent. A run-over of soapy water can happen from either too much of your cleaning agent or a clogged drain. Food or dirt are mixed in with the water and detergent, leading to a higher risk of microbial-based contamination of your flooring.

Homeowners with messy overflows should call for help in protecting their home in Charleston from water damage, as SERVPRO's water removal team knows how to get the work done fast. They use highly efficient machines that extract water from floors and interior spaces of nearby walls. When moisture escapes within your house, it can end up in the air, or inside materials of either the components of your home's structure or your family's porous belongings. Typical heating and cooling patterns in your home cause such moisture to circulate within your home.  This humidity (high interior RH relative humidity) can create problems with dampness, leading to microbial infestations, especially in dark, enclosed spaces. 

At SERVPRO, we want to mitigate existing areas with damage to keep it from spreading. Part of this includes the prevention of costly issues. We can protect many surfaces with non-staining sealants. Wherever possible, we use protective measures to keep water from affecting your home's structure and interior environment. To dry your home after an appliance overflows, we use different machines. Some of these are dual-purpose pieces of equipment, and their use depends on the choice of attachments.

 We use 

  • our Injectidry system to dry out the interior spaces of walls and ceilings, as well as the tiny gaps in wooden floors
  • desiccant machines to dry out the air in your house, preventing it from condensing elsewhere
  • air movers to help pull moisture out of walls and toward either an open window or a desiccant machine
  • heaters that make it possible for the air to hold more moisture than normal, as this helps speed the process up

Air movers can also help us dry out the underside of carpets. We gently pull up the rug on one side and clip it to at least one of our air movers (floating a carpet.) Drying a carpet this way keeps it from stretching and evenly dries the carpet from the bottom up, keeping moisture from becoming trapped once we re-lay the carpet. Our building services team helps with this, and many other aspects of cleaning up and removing water, including plumbing, from homes in our area.

When your dishwasher, washing machine, water heater, or other appliance malfunctions, call SERVPRO of South & West Charleston at (843) 308-0178. We're Faster To Any Size Disaster, and always ready to take your call. Residents in Charleston, James Island, and Kiawah Island know they can rely on us for professional mitigation and restoration services.

To find out more about Charleston, click here.

We Will Restore Your Home In Charleston After A Fire

8/27/2019 (Permalink)

Charred couch in fire damaged house When a fire has created damage to your home you can trust SERVPRO of South & West Charleston to handle the restoration.

Your Charleston Residence And Fire Damage Restoration

As a homeowner in Charleston, the last thing you want to deal with is a fire. Not only do fires cause vast amounts of damage, but they also bring massive amounts of soot and smoke along with them. Even a small fire contained in one room can produce smoke that travels throughout the rest of your home.

After a fire in your Charleston home, there is fire damage cleanup which must be done immediately. Any soot and smoke that are left behind continue to do damage if they are left to sit because they are acidic. Therefore, get in touch with our SERVPRO staff as soon as the flames are extinguished. We have been trained to restore your home from any size fire properly. “Like it never even happened.”

One of the most common places in homes for a fire to start is in the kitchen. Between the intense heat of the oven or open flames on your stove, there are many factors that can spark a fire. It is very common for cooking tools, napkins, food, or your clothes to catch fire while cooking. The issue can get out of control fast, but thankfully, the best way to avoid a fire here is to be aware and keep anything flammable away from the stove while you are cooking.

Part of our restoration process after a fire includes deodorization. In some instances, SERVPRO techs may need to remove the source of the odor, such as charred structural materials, before deodorizing. Contaminated debris continues to give off smoke odors if it is not removed. It is also essential that we clean any surfaces with odor-causing particles on them. Tiny particles continue to give off odors if they are not adequately cleaned. All rooms are checked – not just the one in which the fire occurred.

We also need to distribute a deodorizer to surfaces in a way that is similar to how the odor-causing substances penetrated the surface. Surfaces may need to be sealed when everything else is done if the loss was severe. Two standard methods of sealing are painting walls or sealing inaccessible duct surfaces.

Another common fire danger in your home is all of the electrical appliances and wiring. These can malfunction, creating massive fires. Most of them cannot be put out with water, either. Instead, they require special extinguishers that are water-free. To prevent these types of fires, make sure you don’t plug too many appliances into the same outlet, and repair any outlets or wiring which are damaged.

When a fire has created damage to your home in Arrowhead, County Downs, or Gunter Air Force Base, you can trust SERVPRO of South & West Charleston to handle the restoration. Once you are safely out of the home, and the flames are extinguished, call us at (843) 308-0178 so we can help you get your home back to the way it was.

For more about Charleston click here.


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