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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Our Experts Can Handle Any Size Fire In Charleston

12/19/2019 (Permalink)

fire caused damage to property Call us at (843) 823-7400 and let us leave your home, “Like it never even happened.”

The Fire In Charleston Was Small, But The Smell is Huge

With winter upon us in Charleston, it seems like we light fires more than we did during the summer.  We light scented candles, we light fireplaces, and we roast marshmallows as we welcome the warm glow of the flames. However, we also expose ourselves to the danger of something catching on fire, like a curtain or tablecloth, creating an emergency in our home.

Regardless of the reach of the flames, fire and odor damage can permeate your Charleston home quite easily. Without you even noticing, smoke travels through the vents and openings in your home, leaving a foul smell behind that no store-bought scented spray seems to mask. The permanence of those smells is the reason why you should reach out to a service like SERVPRO, where our technicians can apply various disinfecting and deodorizing methods to help you forget all about the fire. All you need to do is call our 24/7 hotline and invite us into your home.

In fire and odor restoration, some steps are apparent. Ventilation is critical, as is the elimination of soot and smoke residue. However, cleaning each surface is an art in itself. Not all cleaning solutions apply to all types of surfaces, and our SERVPRO crew can help you discern those needs. A targeted approach is not only efficient but can also prevent further damage to your furniture and cabinets by avoiding exposure to abrasive cleaners.

Essential to our success is attacking the smell problem with equivalent force. For lighter jobs, it may be enough to use odor counteractant beads to erase the smell. However, stronger odors may require thermal fogging, air scrubbers, charcoal filters, or even dry deodorizers. Our SERVPRO team is ready and equipped to use one or several of these methods to make your home smell homey and welcoming once again.

Always be cautious around open flames, but do not despair if there is an accident. SERVPRO of South & West Charleston is here to help if your home is sporting the foul smell of smoke. Call us at (843) 823-7400 and let us leave your home, “Like it never even happened.”

For more about Charleston click here.

Our Professionals Will Remove Trapped Moisture In Your Charleston Home

12/8/2019 (Permalink)

Removing Trapped Moisture in Charleston Hardwood Flooring

Moisture is a challenging obstacle to overcome, even though the water loss incident itself was not catastrophic in your Charleston property. Once the exposure has occurred over even a full day, penetration of moisture can leave surface water infiltrating the composition of wood flooring. The two stages of moisture damage beyond the surface can indicate the ability of our experienced technicians to restore wood flooring versus removing it and replacing it.

Identifying the severity of the hardwood flooring saturation is a determination made with the sophisticated tools of our SERVPRO team when evaluating all water damage to the Charleston residence. Surface moisture detection devices and thermography are among the top options for this assessment of saturation and moisture pockets beneath the surface level. Finding trapped moisture early can provide an opportunity to restore the hardwood flooring rather than requiring removal and reinstallation.

Free Moisture
Free moisture in a flooring material is water molecules that have not yet chemically bonded with the molecular makeup of the wood. Instead, much like surface water, they can get affected by drying and moisture removal techniques like drying mats, air movers, and dehumidifiers. When only free moisture exists, the planks have not yet begun to warp and distort, which makes them impossible to dry and restore to their original condition.

Bound Moisture
This term gets used when water saturating wood flooring has begun to alter the composition of these materials irreversibly. Early signals of this starting would be swelling around the creases between planks. Once our SERVPRO team can determine that bound water exists, it is often necessary to remove these portions of flooring and replace them. As a full-service restoration team, we have a division of experienced contractors that can oversee this controlled demolition and build back as needed.

We know water loss and how to protect the materials in your home from oversaturation when possible. Our SERVPRO of South & West Charleston team has extensive training and state-of-the-art equipment for drying wood flooring and making these loss events “Like it never even happened.” Call us today at (843) 823-7400.

For more about Charleston click here.

Why SERVPRO Works for Charleston Residents after Water, Storm, Fire or Mold Damages

11/30/2019 (Permalink)

A city lit up at night overlooking a body of water with a bridge.  SERVPRO wants to give you the reasons why we are the best for your Charleston damages.

Charleston residents have no fear, SERVPRO will always be here.

SERVPRO of South & West Charleston is serving this community in all types of property recovery and restoration. Charleston is an area that frequently suffers from devastating storms and Hurricanes. Our roster of technicians carries skillset that covers contracting as well as building maintenance. We provide our workforce with 10 and 30 hour General and/or Construction Industry Training (OSHA.) That means our servicemen and women are capable of restoring your property from the ground up after an adverse weather event or unforeseen flood. Alongside Storm and Water Damage, we run recovery for fire, mold and property reconstruction.


Just this year, millions, if not billions, of dollars worth of storm damage hit Charleston. The fury of Hurricane Dorian led to significant private property harm as well as flash flooding and wind storms. Here at SERVPRO, we run large loss recovery teams with technicians that are expert in restoration of water, flood and storm events which occur in Charleston. Our emergency lines remain open twenty-four hours a day with on-call technicians ready to provide out of hours services. 

As part of storm restoration services, it is vital to inspect and secure the safety of your home. You may find yourselves temporarily relocated if there is moderate structural damage. During this period, SERVPRO technicians can enter your Charleston home to perform essential mitigation tasks that could significantly reduce the expense of your claim. These tasks may include the removal of large quantities of water using gas-powered pumps and truck-mounted extraction units. We can also scope the structure itself to spot fundamental weaknesses. 

Pack-out services run by SERVPRO are not uncommon during flash floods or rainy season. Our technicians take an electronic inventory of your possessions, condition, and location in the home. We then carefully remove these items, reducing the risk of permanent damage from exposure. Using professional movers, our team can store your possessions in a climate-controlled warehouse here in Charleston. One restoration services are complete, and we can pass any paperwork onto your insurer, and return possessions to their original rooms. 


Areas that suffer from adversarial weather conditions need restoration services that focus on water damage in Charleston. Our water restoration technicians (WRT) arrive in trucks with a full stock of pumps, extractors, air movers, and dehumidification equipment. As a restoration service that also caters to Charleston's commercial businesses, we are confident in saying that no disaster is too big or too small for SERVPRO. 

When dealing with property, the recovery speed is an essential part of reducing damage. Prolonged exposure to moisture can cause all kinds of harm to your home, contents, and decoration. SERVPRO knows that one of the most effective means of mitigation is to remove excess moisture, clean, and dry a property as quickly as possible. 

Our first task after the water removal process is complete, is rapid drying. Water can migrate quickly from one area of the home to another. Any structural weaknesses are quickly exploited by substantial volumes of water, which can result in waterlogged wall spaces, flooring, and subfloor. SERVPRO restoration services are adept at structural cavity drying with equipment that does not require removal or permanent damage to the structure itself. Using drying mats or injectidry systems, we can thoroughly dry your home and reduce the likelihood of expensive secondary damage. 


Fires can start from the most innocuous of places. Faulty wiring, malfunctioning electronics, and appliances as well as from human error like leaving on a stove or forgetting to open the flue. Unfortunately, how these property emergencies start does not influence the extent of fire damage in your Charleston home. To make a full recovery, you may need to start the claims process and bring in professional restoration services. 

Often the most severe areas of smoke and soot deposits can be found inside fittings, cabinets, or cavities. The reason is that hot smoke and ash are naturally attracted to cooler surfaces like those found inside of a room. These internal areas can be problematic to restore yourself since they frequently lack protection or finish, which exposes the surface to smoke. In higher pressures, soot can be pushed into the surface itself, becoming odorous and challenging to clean. 

SERVPRO restoration services are available here in Charleston. Our Fire and Smoke Restoration Technicians (FRST) can make accurate assessments of internal cavities by conducting a pre-test. These pre-tests help to inform SERVPRO technicians of the type of equipment needed to make a full recovery. We stock a full range of mechanical cleaning equipment, including sand and soda blasting to remove ingrained soot or smoke. Once complete, your SERVPRO technician can refinish the cabinet interior to a preloss condition. This method can also be beneficial in trapping and reducing malodors.


While most SERVPRO restoration service requirements here in Charleston require immediate attention, mold can often be overlooked. But microbial growth does not disappear by itself. Our restoration services offer precise intervention for Mold Damage in your Charleston home. Using trained assessors and remediators for microbial fungi, SERVPRO can perform tasks that not only remove mold but can also prevent it from coming back. 

Microbial fungi are invisible to the naked eye and a natural part of any indoor environment. However, in the right conditions, these microscopic spores can rapidly reproduce, forming more significant, visible signs of growth known as mold colonies. Like any living organism, mold colonies seek to reproduce themselves, which can result in a small infestation escalating throughout your home in a matter of weeks. By intervening early, you take a crucial step in protecting your Charleston home from widespread infestation. 

A primary challenge in mold remediation of properties is physical barriers. These may include furnishings, fittings, or the walls and flooring of your Charleston home. To rectify the problem, SERVPRO technicians need first and foremost access to the areas of most concern. Accessing these areas may mean performing controlled demolitions or temporary removal of floorboards. We carry out these procedures to not only remove colonies but also to thoroughly dry interior cavities of your home; ensuring mold does not return after the restoration service. 

If your property suffers mold, fire, storm or water-related damages, contact SERVPRO of South & West Charleston at (843) 308-0178. 

To find out more about Charleston, click here

Water Damage in Charleston? Call SERVPRO for Fast and Effective Water Damage Restoration

11/21/2019 (Permalink)

living room, furniture, and electronics under water Water damage happens and its effects are disastrous. SERVPRO is always available to handle your water damage restoration needs.

Five Reasons for SERVPRO When There is Water Damage in Charleston 

Centuries-old cobblestone streets and quaint alleys. Waterfowl habitats. Lush wetlands. Camellias on King Street. She-crab soup. The Lowcountry. These are a few of our city’s legacies along with well-preserved architecture, rich history, hospitable people, and a lifestyle that incorporates our coastal location and harbor inlets. 

High tide and water damage in Charleston has become a constant threat in recent years, instead of the occasional extreme weather events. Though Charleston’s high-tide averages 5.5 feet, our streets can begin flooding when tides reach 7 feet high. Hurricanes often threaten us, but the reality is that it no longer takes severe weather to inundate us with flooding. 

If your home floods, you deserve a partner to see you through the cleanup and restoration. You may have heard of SERVPRO. There are some excellent reasons to call us when you experience water damage: 

  1. Our team of locally owned and operating professionals are your neighbors. We care about Charleston’s history, the land, and the historic preservation in one of America’s oldest cities. 
  1. We start working the minute you call us. Because we live here, we know water emergencies do not always happen during regular business hours. To serve you, our representatives can answer the phone 24/7/365. 
  1. We know you are busy. That is why we handle the initial water damage, cleanup, and complete the restoration of your home, “Like it never even happened.” You won’t have to deal with numerous contractors. You can be confident we are by your side from start to finish. 
  1. Technical excellence is something you can count on with SERVPRO. Our technicians have earned an Institute of Inspection, Cleaning and Restoration Certification in water restoration and applied structural drying. Restoring versus replacement of your contents is just another benefit we do to save your heirlooms and save you money too. 
  1. We work quickly and efficiently. We address immediate damages and losses at your home, and we make it right for you and your family. 

SERVPRO of South & West Charleston knows historic properties. We are proud to serve the area including, West Ashley, Johns Island, and James Island! Count on us to be Faster To Any Size Disaster. Call us at (843) 308-0178. 

More about Charleston.

We Will Remediate The Mold Infestation In Your Charleston Furniture Store

11/5/2019 (Permalink)

mold infestation growing on wall Give us a call anytime at (843) 308-0178.

Remediating Mold Growth in Your Charleston Furniture Store

As the proprietor of a furniture store, you have to always provide the most appealing displays of faux living room arrangements to catch the eye of Charleston homeowners shopping for new sets. Water loss incidents that go unproperly addressed can develop into microbial threats that spread throughout the various carpeted floors on your showroom, developing along the backing material, and presenting persistent moisture that can feed active mold spores in the vicinity.

Nearly every type of material used in furniture construction on display can become affected by mold damage in your Charleston business. As compromising as this situation can become, professional remediation can help to limit the destruction and loss within your business. If caught early enough, our SERVPRO team can also employ a few tactics for containment that prevents the migration of the organism to new areas and might keep your doors open throughout the remediation process.

From the time that our skilled professionals first arrive at your furniture store, we assess what pieces might not be affected and get them out of the area first. Drying and remediation are more productive with the establishment of a drying zone that contains the specific areas experiencing the concentration of microbial growth. This containment area allows our SERVPRO team to regulate airflow with negative air chambers and to eliminate cross-contamination of unaffected areas by sealing in the work zone. In a high-ceiling showroom, this can be a challenge. We can work quickly to minimize the treatment area.

Your stock is an important consideration when disasters like mold growth get discovered in your store. Because furniture is primarily wood and various fabrics, each unit is susceptible to the deteriorating properties of mold colonization. Direct exposure of your inventory can make it unable to get sold to customers, even at a discount, so our commitment that We’re Faster to Any Size Disaster is valuable.

Protecting your business and its contents from mold growth does not have to be overwhelming for property owners. You can rely on the fast response and qualified Applied Microbial Remediation Technicians (AMRT) of our SERVPRO of South & West Charleston team. Give us a call anytime at (843) 308-0178.

For more about Charleston click here.

Our Experts Are Ready To Help After A Flood In Charleston

10/30/2019 (Permalink)

home suffering from flood damage Call our professionals at (843) 308-0178 and let us enter your home so we can leave it “Like it never even happened.”

You Don’t Need to Face Flood Damage Alone In Charleston

Assuming that your home is susceptible to flood damage eventually can be both overwhelming and a misrepresentation of reality. However, preparing for the possibility is a reasonable approach to ensuring your safety. Flood damage can occur even without extreme weather, and knowing which resources you have at hand to restore your home is the first step in mitigating your loss. A seemingly minor wind gust can cause a tree branch to crash through your doors or windows, allowing the storm into your living room along with all that ensues.

Homeowners in Charleston can put flood damage out of their minds thanks to SERVPRO. Our competent staff is prepared to handle your needs in the wake of an emergency regardless of its size; all you need to do is call our 24/7 hotline and allow us to guide you through the restoration process.  Upon arrival, our staff applies its expert knowledge to assess the extent of the damage and make recommendations. The assessment includes the use of industry-specific tools designed to monitor moisture levels and air quality, among others. As we gather the information, we develop a plan designed to preserve the health of your family and restore as much of your home as possible.  Throughout this process, we coordinate with other contractors who may need to perform repairs to any structural elements compromised by the floodwaters.

One of the most sensitive issues our SERVPRO crew handles is the disposal of personal items from your home. As a best practice, we remove most soft materials such as sofas, curtains, carpets, and other textiles from your home. Their porous nature allows them to become a breeding ground for unwanted bacteria, which is why we act quickly to get these items out of your home. However, we are mindful of any sentimental value some items may have and work in conjunction with you to identify the best course of action. The key to our combined success is working efficiently and minimizing the amount of time water is allowed to sit in your home.

Flood damage is severe, and we can handle it with the utmost professionalism. SERVPRO of South & West Charleston is your partner in the restoration process. Call our professionals at (843) 308-0178 and let us enter your home so we can leave it “Like it never even happened.”

For more about Charleston click here.

Here is a Quick Fix for Fire Damage in Charleston

10/19/2019 (Permalink)

house on fire To remediate fire damage in your home, contact SERVPRO immediately.

Think Safety When Dealing With Fire Damage In Your Charleston Area Home

Safety hazards are present in your Charleston home after a fire; this is not an assumption; it is a fact. You should never attempt to enter an affected area alone or try to begin cleaning before professionals arrive. Restorers must address safety concerns adequately before starting any emergency services and maintain a safe, secure environment to protect everyone involved throughout the process. 

Everyone should make safety a primary concern when addressing fire damage in your Charleston area home. There are safety procedures in place to help you avoid hazards, illnesses, or injuries that everyone should follow — having a restoration expert on-site can help you establish a safe work zone and increase cooperation and communication between parties. 

SERVPRO can provide you with a safety evaluation to determine which safety risks are involved or which hazards exist on your property. Once identified, safety procedures help minimize these risks and promote safety throughout your home. Technicians set up staging areas for equipment and supplies, using warning signs or barrier tape to mark off unsafe zones. We also communicate the importance of respecting the marked areas for personal safety.

At SERVPRO, we follow all governing regulations and standards of safety set by The Federal Occupational Safety and Health Administration (OSHA). All technicians are well-versed in safety procedures and receive Personal Protective Equipment (PPE) to help them remain safe while working in your home. Safety equipment includes respirators, gloves, hearing and eye protection, boots, and even full-body suits whenever necessary. 

With safety at the forefront of any job, SERVPRO can provide you with fire damage restoration, cleaning, and deodorization services to return your home to a quality preloss condition. We follow five distinct rules whenever performing work that poses a possible threat to our safety. 

  1. Keep PPE clean and stored in a ready-to-use condition.
  2. Never share PPE with others unless adequately cleaned.
  3. Wear eye protection whenever mixing, spraying, or pouring cleaning products or when operating dangerous equipment or machinery.
  4. Wear chemical-resistant gloves to protect against irritation, blisters, or whiteness of the skin when using alkaline products or dry cleaning solvents.
  5. Wear respirators when dealing with organic vapors, solvents, or hydrocarbons, or any exposure to dangerous situations.

Contact SERVPRO of South & West Charleston for access to quality cleaning and restoration services with a strong emphasis on safety. (843) 308-0178

Click here to learn more about the Charleston area.

Our Fast Response Keeps Water Damage Under Control in Charleston

10/10/2019 (Permalink)

water damage in home with debris We’re Faster to Any Size Disaster.

SERVPRO's Fast Response Keeps Water Heater Leaks Under Control in Charleston

Water heaters only last for about a decade before beginning to fail, give or take a couple of years before or after that time frame. Many of these appliances leak continuously from the underside around the end of their lifespan. Because they continuously refill as the water level drops, a failing water heater can ruin the flooring inside your Charleston residence. A small heater can cause as much damage as a large one.

SERVPRO knows that a rapid response is crucial to protect any affected residential properties in Charleston from costly water damage. Teamwork and skilled knowledge gained from both extensive training and hands-on experience means we can handle any amount of damage your home sustains.
Water heaters hold a specific number of gallons, but your home can end up with much more than that when yours leaks. Dropped floors can hold this water and keep it from reaching other areas of your house, so calling immediately for a professional company to remove the water and clean up the area can go a long way toward keeping the damages inside your home minimized.

For other types of water leaks, our building services crew is also on call round-the-clock. SERVPRO professionals are dedicated individuals who do everything possible to make your home safe and comfortable, “Like it never even happened.” We know emergencies happen at all hours of the night or day, so we make ourselves available to handle your emergencies round-the-clock.

Cleaning up water and the damage it causes includes repairing floors and cleaning carpeting. When smaller rugs get wet like this, and the weather outside permits it, we wash them in suitably sized tubs and air dry them. The sunshine helps kill any microbes left behind in fibers and can leave them with a fresh scent.

Other flooring types, like wood or tile, need care that follows specific steps. Composite wood floors often become saturated and fall apart. We can help by reinstalling new flooring. Solid beams of wood require constant monitoring during the drying process. Sometimes we need to remove a few boards to allow air currents to flow underneath the rest of the boards. Uneven drying can leave floors warped or cupped.

We inspect the tile and grout to see how much water seeped underneath. When water stays trapped underneath, the subfloor can rot or warp, leading to more damage in the tile floor above as time progresses. Many times removing the tiles and reinstalling a new floor is the least costly option. We always discuss the possibilities with the homeowner, so they can make a well-informed decision that makes them happy with the outcome. Water damage can cause ruin in many locations within your home.

SERVPRO of South & West Charleston knows how to restore your James Island property with water cleanup techniques. Because flooring is not the only thing in your Johns Island home, we use a wide variety of methods to address our customers' needs more fully. We’re Faster to Any Size Disaster, so call our 24-hour service line, (843) 308-0178, as soon as you realize your water heater has sprung a leak.

For more about Charleston click here.

The Ultimate Guide to Flood Damage Remediation in Charleston With SERVPRO

9/29/2019 (Permalink)

hurricane evacuation route road sign Hurricane season is upon us. Should your home face flood damage from a storm, contact SERVPRO right away for remediation services.

Reliable Help from an Established Local Company: Why SERVPRO is Charleston’s Flood Damage Expert

The severe storms, including tropical systems and hurricanes that can batter Charleston in the late summer and fall, cause significant damage to residential exteriors. Breaches in roofs and siding allow vast quantities of water to invade. Overland flash flooding and storm surge also contribute to flooding. Your home might need substantial repairs and flooding mitigation and remediation. You need to engage a reputable company with roots in our community, why our team is a perfect fit.

Flood Damage Can Have Long Term Consequences

When selecting a restoration company for flood damage in Charleston, you need to be able to address concerns and questions that arise after the work completes. Some contractors make their way from location to location, never setting down roots. If there is an issue with the assessment, the materials used, the products applied, or the quality of the work the contractor should be accessible. We intend to continue to be community business leaders for the long term, why choosing us is a wise move.

Training and Adherence to Industry Best Practices

General and specialized training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the norm for our managers and technicians, why SERVPRO stands head and shoulders over other contractors. The IICRC is an international standards-setting organization, always in the vanguard of efficient techniques and innovative equipment and methodology. 

A Physical Presence with Viable Alternatives for Contents Restoration and Storage

Flood damage often visits severe consequences on the furnishings, household goods, and personal possessions that shared the fury of the storm with your home’s structures and fixtures. Our state of the art production facility is another positive, why SERVPRO can offer comprehensive services during flood recovery. Our team can pack-out items for specialized evaluation and mitigation and remediation attention. Clearing the interior of your home for efficient water removal and drying is a bonus, our on-site team able to work unimpeded to get your home back to preloss condition rapidly.

SERVPRO of South & West Charleston wants to earn your trust and pledges to be here for this year’s storms and many seasons in the future. Call the local flood damage leader at (843) 308-0178.

Click here for more information about the city of Charleston.

Charleston Knows Hurricanes and Tropical Storms--and SERVPRO Knows Cleanup and Restoration

9/17/2019 (Permalink)

Deserted Beach in Charleston with Storm Clouds Looking Ominous Charleston Beach Front Home Meets a Hurricane, then Meets SERVPRO for Restoration

Large Loss Warehouse Recovery After Severe  Hurricane-Related Weather in Charleston

With Charleston being a central hub of activity for the entire state of South Carolina, not to mention a stable location for transport along the eastern seaboard, warehouses abound along ports and commercial districts surrounding the area. With hurricanes remaining a pressing threat, business owners operating these warehouses must work to provide real-time solutions for responding to severe weather events and the damage they can do. The faster that you can get professionals working to resolve the problem, the less damage these situations can have on the inventory of your facility.

Hurricane cleanup in Charleston warehouses is often one of the first steps that even our SERVPRO professionals take when we reach your facility. It is crucial to determine the extent of the damage and begin mitigation work to reduce the spread of water loss effects if they are present and begin addressing debris and residues that might require cleaning. This process even extends to some of these stored items in your building, as our content management team can dry and clean damaged inventory to help protect your business from excessive loss. We can also assist in restaging inventory to a drier location.
A staple of hurricanes and other powerful tropical storm systems is flying debris and intense winds. These effects can shatter windows, cripple structural elements, and leave the inside and outside of your warehouse looking worse for the wear. Our response team can arrive quickly, mobilizing along with your emergency call, so we can begin the practical mitigation efforts your business needs shortly after the storm dissipates. We're Faster To Any Size Disaster.
Often it is overwhelming and stressful to see the destruction that hurricanes can have on your warehouse, but our SERVPRO professionals have the experience to help. From our pack-out process that removes at-risk inventory from harm’s way to our line of potent and powerful cleaning agents that can make flooring, walls, and other fixtures look their best, we can make loss incidents “Like it never even happened.”
In an area so prone to severe weather events, we have developed a storm response team that can make a difference quickly for affected area businesses. Give our SERVPRO of South & West Charleston team a call anytime disaster strikes at (843) 308-0178.

We Have State Of The Art Equipment To Restore Your Charleston Home After A Flood

9/4/2019 (Permalink)

Hardwood floors wet from storm damage We are available 24/7 to offer our expertise, experience and equipment when you are faced with flood damage.

Tactics for Flood Removal and Decontamination in Charleston Homes 

When water damage happens in your home from intense storms or flash flooding from Atlantic storms, fast action is vital. Many homeowners in areas that frequently flood rely on consumer-sized wet/dry vacuums. This equipment delivers moderate success at water removal; however, it does nothing about the water migration under flooring, in carpet padding, or into crawlspaces.

SERVPRO technicians bring a diverse array of flood removal equipment to Charleston homes needing water damage mitigation. Different types of equipment work on different surfaces. For example, weighted extractor heads do little push water out of hardwood flooring affected by water; however, they are miracle-workers when it comes to wet carpet and padding.

The drying phase of mitigation from water damage does not occur until the completion of decontamination efforts. The reason for this is that the powerful air movers could push harmful particulate matter into the air and spread it to currently unaffected areas. SERVPRO technicians test the water to determine the types of bacteria or contaminants present in the water. Other actions technicians take to inhibit cross-contamination include:

  • Set up of negative air pressure areas
  • Containment of the area via covering the doorways and registers
  • Removal of saturated items without restoration potential 
  • Wiping down all remaining surfaces with appropriate antibacterial or antimicrobial solutions
  • Usually, a decontamination chamber is set up on the property for use by technicians coming and going into the work zone

Controlled demotion is a frequent action taken during flood damage mitigation. This technique may involve the removal of damaged sheetrock, removal of saturated insulation within wall cavities or pulling up damaged subfloor. All of these actions work to allow greater airflow for thorough drying of the structure. 

Odor control applications are a large part of turning around flood damage. Eliminating the distinctive, musty odor often requires more than one odor neutralizing method, but the technicians work until there is successful removal of all lingering reminders of the water loss.

SERVPRO of South & West Charleston at (843) 308-0178 is ready to perform flood removal when you need it that is why we are available 24/7 to make the water loss in your home "Like it never even happened."

See more about Charleston.

Eliminate a Messy Mid-Cycle Appliance Mishap with Help from Water Cleanup Professionals in Charleston

8/29/2019 (Permalink)

Lady in her kitchen with a dishwasher overflow. Our technicians will show you the Charleston way with water damage.

Let SERVPRO clean away your Charleston water worries.

Doing laundry or running a load of dishes in your Charleston home uses both water and detergent. A run-over of soapy water can happen from either too much of your cleaning agent or a clogged drain. Food or dirt are mixed in with the water and detergent, leading to a higher risk of microbial-based contamination of your flooring.

Homeowners with messy overflows should call for help in protecting their home in Charleston from water damage, as SERVPRO's water removal team knows how to get the work done fast. They use highly efficient machines that extract water from floors and interior spaces of nearby walls. When moisture escapes within your house, it can end up in the air, or inside materials of either the components of your home's structure or your family's porous belongings. Typical heating and cooling patterns in your home cause such moisture to circulate within your home.  This humidity (high interior RH relative humidity) can create problems with dampness, leading to microbial infestations, especially in dark, enclosed spaces. 

At SERVPRO, we want to mitigate existing areas with damage to keep it from spreading. Part of this includes the prevention of costly issues. We can protect many surfaces with non-staining sealants. Wherever possible, we use protective measures to keep water from affecting your home's structure and interior environment. To dry your home after an appliance overflows, we use different machines. Some of these are dual-purpose pieces of equipment, and their use depends on the choice of attachments.

 We use 

  • our Injectidry system to dry out the interior spaces of walls and ceilings, as well as the tiny gaps in wooden floors
  • desiccant machines to dry out the air in your house, preventing it from condensing elsewhere
  • air movers to help pull moisture out of walls and toward either an open window or a desiccant machine
  • heaters that make it possible for the air to hold more moisture than normal, as this helps speed the process up

Air movers can also help us dry out the underside of carpets. We gently pull up the rug on one side and clip it to at least one of our air movers (floating a carpet.) Drying a carpet this way keeps it from stretching and evenly dries the carpet from the bottom up, keeping moisture from becoming trapped once we re-lay the carpet. Our building services team helps with this, and many other aspects of cleaning up and removing water, including plumbing, from homes in our area.

When your dishwasher, washing machine, water heater, or other appliance malfunctions, call SERVPRO of South & West Charleston at (843) 308-0178. We're Faster To Any Size Disaster, and always ready to take your call. Residents in Charleston, James Island, and Kiawah Island know they can rely on us for professional mitigation and restoration services.

To find out more about Charleston, click here.

We Will Restore Your Home In Charleston After A Fire

8/27/2019 (Permalink)

Charred couch in fire damaged house When a fire has created damage to your home you can trust SERVPRO of South & West Charleston to handle the restoration.

Your Charleston Residence And Fire Damage Restoration

As a homeowner in Charleston, the last thing you want to deal with is a fire. Not only do fires cause vast amounts of damage, but they also bring massive amounts of soot and smoke along with them. Even a small fire contained in one room can produce smoke that travels throughout the rest of your home.

After a fire in your Charleston home, there is fire damage cleanup which must be done immediately. Any soot and smoke that are left behind continue to do damage if they are left to sit because they are acidic. Therefore, get in touch with our SERVPRO staff as soon as the flames are extinguished. We have been trained to restore your home from any size fire properly. “Like it never even happened.”

One of the most common places in homes for a fire to start is in the kitchen. Between the intense heat of the oven or open flames on your stove, there are many factors that can spark a fire. It is very common for cooking tools, napkins, food, or your clothes to catch fire while cooking. The issue can get out of control fast, but thankfully, the best way to avoid a fire here is to be aware and keep anything flammable away from the stove while you are cooking.

Part of our restoration process after a fire includes deodorization. In some instances, SERVPRO techs may need to remove the source of the odor, such as charred structural materials, before deodorizing. Contaminated debris continues to give off smoke odors if it is not removed. It is also essential that we clean any surfaces with odor-causing particles on them. Tiny particles continue to give off odors if they are not adequately cleaned. All rooms are checked – not just the one in which the fire occurred.

We also need to distribute a deodorizer to surfaces in a way that is similar to how the odor-causing substances penetrated the surface. Surfaces may need to be sealed when everything else is done if the loss was severe. Two standard methods of sealing are painting walls or sealing inaccessible duct surfaces.

Another common fire danger in your home is all of the electrical appliances and wiring. These can malfunction, creating massive fires. Most of them cannot be put out with water, either. Instead, they require special extinguishers that are water-free. To prevent these types of fires, make sure you don’t plug too many appliances into the same outlet, and repair any outlets or wiring which are damaged.

When a fire has created damage to your home in Arrowhead, County Downs, or Gunter Air Force Base, you can trust SERVPRO of South & West Charleston to handle the restoration. Once you are safely out of the home, and the flames are extinguished, call us at (843) 308-0178 so we can help you get your home back to the way it was.

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