Recent Posts

Keeping Rugs Clean and Free from Water Damage

6/29/2018 (Permalink)

Water Damage Keeping Rugs Clean and Free from Water Damage Contact us: 843-308-0178

Most of us have area rugs in our homes and places of businesses, and they are great for keeping feet warm and making our living and working spaces look great. They also take a beating during the winter, when people entering and leaving our homes and businesses are out walking in bad weather - rain, snow, and ice, and tracking in mud and water.

Water can damage your rugs, and if they are not cared for right away, mold can set in and spread, even in cold weather.

A daily vacuum of area rugs is always a good idea, and if they are damp or wet, they should be removed right away and placed somewhere warm to dry out. Puddles can form if people come in from a snowy day, and those puddles can stay underneath an area rug for a long time, undetected. So always check the rugs in your walkways and other rooms to see if any puddled water is hiding underneath. Causing damages to rug and floor alike.

Damp rugs can smell unpleasant, as well. Baking soda can be used to deodorize area rugs and carpets during wet weather. A single layer sprinkled on a rug and left for 15 minutes or so and then vacuumed up can make a big difference by fighting odor in your living and work spaces, and can also keep mold from starting to take hold.

Using a dry carpet shampoo can be very useful as well. These products can be sprayed on to a rug or carpet, and left for an particular length of time, which will remove spots and stains when they are vacuumed up, leaving your area rug or carpet looking great again! In addition, many of these products contain ingredients that will discourage mold from starting to grow and spread, damaging your floors.

The wet weather of winter is always a challenge, but being prepared and proactive will help you survive till spring!

Your friends at SERVPRO of South and West Charleston are always there to help with water, fire, and mold damages to your home or business.

Preventing Water Damage While You're Away on Vacation

6/29/2018 (Permalink)

Water Damage Preventing Water Damage While You're Away on Vacation Follow these steps to keep your home safe while you're away!

Leaky pipes, and in often cases appliances, cause millions of dollars of damage in freezing weather and storms annually. While you’re on vacation, it’s no surprise that a leaky pipe can burst and cause hundreds of dollars of repairs. This is why it’s important to read our steps below on how to prevent water damage to your home while you’re away.

Step 1. Check for Leaks Before Going on Vacation

Before embarking on your trip, check pipes under your sinks and the water heater for any rust, cracks, or damage. You should also check the seals around your windows to make sure there are no cracks that might cause water damage. Additionally, check the exterior of your house and see what condition your roof shingles are in. If any show damage, getting them replaced before leaving for vacation is a good idea.

Step 2. Inspect Your Major Appliances

It’s important that you inspect the hoses that connect to important appliances in your home, such as dishwashers, washer/dryers, and refrigerator. If there is any damage, you should get the hose replaced before you leave to prevent extensive water damage.

Step 3. Clear Out Your Gutters

Make sure to get any debris out of your rain gutters before leaving for vacation. This way, you won’t have any blockages that can cause damage while you’re away.

Step 4. Inspect Your Sump Pump

Make sure it is in good condition and clear any debris from clogging the pit. You should also run a few tests, listening to the sounds it makes and making sure that the water in the pump is actually going outside. You should also install a battery-powered backup in case there is a power outage while you’re away.

Step 5. Insulate Exposed Pipes

If you are planning on being away from your home during the winter, it can be a good idea to insulate any exposed pipes. This will prevent them from freezing while you are away.

Step 6. Get Someone to Check on Your Home

Call a friend or hire a professional house sitter to check on your home every week while you are gone. Instruct them to ensure that the heat is always on if your vacation is during the winter. Also, show them where the water main is in case of an emergency.

Step 7. Turn Off the Water

Lastly, if you cannot find someone to check on your home, you should turn off the water main. You will also want to drain the pipes completely so that they do not freeze or burst during the colder months. To do this, run the water and flush your toilet after you turn off the water. You should also open the cabinets under your sink to let the warm air surround the pipes.

If you do experience water damage while you are away from your home, contact SERVPRO of South and West Charleston as soon as possible.

Preventing Electrical Fires

6/29/2018 (Permalink)

Fire Damage Preventing Electrical Fires Electrical fires can get out of control quickly. Prevent them with these tips.

Over 1300 people sustain injuries or death due to electrical fires every year in the United States. And almost every one of those injuries or deaths could have been prevented. The fact is that many fires of this nature happen because of human error. Taking preventative steps now will help you avoid a fire in the future. Here are five ways you can prevent such a fire in your Charleston home or business.

Fix or replace broken plugs and cords

Frayed electrical cords and broken pugs can overheat or throw off sparks. Both of these can cause a fire. It is not difficult to replace most appliance cords or plugs. If you are not able to do the work yourself, an electrician can do the work for you.

Don't overburden electric outlets

Plugging too many appliances or electronics into the same outlet can cause overheating. An overheated plug can spark or blow out completely and cause a fire. If you need to plug more than one thing into an outlet, use a power strip with built-in overload protection.

Have faulty wiring fixed

If you have flickering lights, buzzing outlets, or breakers that constantly trip, you have faulty wiring somewhere. Faulty wiring is often hidden in the walls or ceiling cavities. So, leave faulty wiring to an electrician. He can diagnose and fix the problem quickly and effectively.

Keep flammable materials away from electrical appliances

Your home and business abound with flammable materials, such as paper, rugs, draperies, towels, and blankets. Keep electrical appliances well away from these flammable materials. This includes electric heaters, hair dryers, irons, and lamps. Never hide cords under rugs because they can overheat and cause fires.

Get an electrical inspection done

If your home or business is an older property, consider a thorough inspection performed by a professional electrician. Older homes often contain aluminum wire or even knob and tube wiring, which are both prone to cause fires more than modern copper wiring. It may be time to rewire your century-old building.

Each of these tips will help you prevent an electrical fire from starting in your home or business. Now, if the worst happens, and you do sustain damage from a fire, you need the help of professionals to get your home and business straightened out. Call on the fire damage restoration specialists here at SERVPRO of South and West Charleston.

Enjoy your Summer Fires by Building a Safe Fire Pit

6/29/2018 (Permalink)

Fire Damage Enjoy your Summer Fires by Building a Safe Fire Pit Fire pits are great for social gatherings!

Enjoy Your Summer Fires by Building a Safe Fire Pit

It's finally that time for outdoor BBQs, parties, and camp-outs and it's important to always keep safety at the forefront. Whatever type of pit you have in mind, make sure you follow all the rules from proper ignition, to ensuring every last ember has burned out. This will keep not only your family and friends safe but also those around you, like your neighbors.

Getting Started

Before you start digging to build your summer fire pit, think through the process. Where are you going to build your pit? How deep should you dig? What should you use to create the above ground wall? When selecting your spot, take care not to dig too near other items that would easily flame up. So place your pit at least ten feet from other structures and avoid overhanging branches. It's important that if you are installing a prefabricated pit, you need to ensure your ground is level. Using pavers is a great way to ensure that any burning embers that may escape won't spread to other structures or brush.

When digging your own summer pit, ensure you remove at least one foot of earth. Place large stones or landscaping bricks around the outside edge of your site and cover up at least one foot. Using concrete to secure your bricks will provide a safer, stronger pit. Once you have your pit completed, create a ten-foot circumference around it by clearing any brush, leaving only bare earth, or by using pavers to secure the area and help prevent drifting embers.

Enjoying Your Pit

Light your pit before the light is too dim. Twilight is a bit late, but with some skill, you should be able to get it lit. Make sure you have enough water stored near your pit to quickly douse flames. Finally, keep your wood well away from the pit. And it goes without saying, no horseplay should ever happen near the pit. The professionals at SERVPRO of South and West Charleston can help you with any fire disaster--large or small, just as they are there to help you with mold removal. While we would rather you enjoy your summer safely, we are here for you should you experience a fire, or need mold removal after the hoses have completely wet your walls. SERVPRO of South and West Charleston is always happy to help you restore your home after accidents happen.

How to Prepare Your Charleston Home for Summer Storms

6/29/2018 (Permalink)

Storm Damage How to Prepare Your Charleston Home for Summer Storms Tips for your Charleston home during storms.

It seems like we just got done with winter storms, and now the residents of Charleston already have to deal with summer storms! While summer storms are known to wreak havoc on Charleston homes, a little preparation can save you a lot of time and money.We have a few helpful tips that will get you ready for whatever Mother Nature has to throw at you this summer.

Double Check Your Insurance

This may sound like a weird step to take when preparing for a summer storm, but it’s actually more important than most homeowners realize. You see, some insurance policies will only pay you for what your home was worth before the storm. Replacement cost value insurance, however, pays you for the current market value of your property loss. Of course, no one thinks about their insurance until they need it. So if you take the time to learn exactly what is covered and what isn’t, it will help you know if you need to update your policy. Again, you don’t want to have a 300-year old tree crashing into your home to be the reason why you find out what type of insurance you have.

Preventing Summer Storm Damage with Tree Inspections

Sometimes, trees may appear not to show any types of damage before a summer storm. If you have a pivot or a hump on one side of your tree, you may have a root problem. Root problems can eventually make the tree fall over, and a severe summer storm can rapidly increase the likelihood it tips over. If your top branches are bare, there also could be issues with the health of your tree. Also, big hollows and dead wood on a tree is another indication that you might have a problem. Taking the time to inspect the health of your trees is a great way to prevent damage to your home and vehicles.  If you aren’t sure exactly what you should be looking for, it is worth consulting an arborist to find out if you have any issues. If it turns out that you don’t have any issues, you can sleep peacefully at night knowing you, your family, and your home are protected. If you do, it’s a good thing you are getting it taken care of before the summer storms!

Clean Gutters Before Summer Storms

If you don’t clean out your gutters, you risk damage to your basement during a summer storm. If you have a finished basement, it’s especially important to make sure you have a backup battery-powered sump pump system if something were to go wrong. Dirty gutters can also cause damage to your roof and attic by having backed up water enter into your home.

SERVPRO of South and West Charleston

Contact SERVPRO of South and West Charleston if your carpets do need cleaning. When we leave, your home and your life will be back to normal. 

Cooking up Commercial Kitchen Fire Safety

6/29/2018 (Permalink)

Commercial Cooking up Commercial Kitchen Fire Safety Commercial Kitchen

Statistics Restaurant Owners Should Know

During 2006-2010, an estimated average of 7,640 structure fires in eating and drinking establishments were reported to U.S. fire departments per year, with associated annual losses of:

  • Two civilian deaths
  • 115 civilian injuries
  • $246 million in property damage

In eating and drinking establishments, direct property damage per fire was 75% lower when a wet pipe sprinkler system was present, compared to fires with no automatic extinguishing equipment present.

Fires are less common during the overnight hours (from Midnight to 6 a.m.) but cause more property damage.

Structure Fires in Eating and Drinking Establishments by Major Cause (2006 - 2010)


  1. Cooking equipment 57%
  2. Heating equipment 10%
  3. Electrical/Lighting equipment 7%
  4. Smoking material 7%
  5. Intentional 5%

Property Damage

  1. Cooking equipment 40%
  2. Electrical/Lighting equipment 13%
  3. Intentional 10%
  4. Heating equipment 7%
  5. Smoking Material 5%

Total annual property damage for eating and drinking establishments = $246 million

If your commercial kitchen is affected by a fire or in need of a deep clean call SERVPRO of South and West Charleston at 843-308-0178 

We’re Fire and Water Damage Specialists

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Water Leaks Can Cause Mold Damage

6/29/2018 (Permalink)

Mold Remediation Water Leaks Can Cause Mold Damage Call SERVPRO of South and West Charleston to help you through the process of remediating mold.

Water Leaks Can Cause Mold 

A leaky faucet in your home can be very annoying, but it has the potential to be much more than an annoyance. The moisture caused by leaks can make your home into the perfect environment for Spring mold growth. Mold spores may cause health effects and can grow rapidly if you fail to notice a leak shortly after it starts, especially in humid climates. Knowing the risks that mold presents and quickly fixing your water leaks can help to protect your home from mold growth. 

About Mold Growth

Mold growth will begin in areas of your home that are wet. The mold spores will land on moist surfaces and then start to germinate. The materials on which mold can grow include:
• Sheetrock
• Tile
• Painted surfaces
• Carpet
• Wood

Indications of Mold Growth Due to Water Leaks

If you see black and white spots in the area of the leak, this is a sign that you have mold. Kitchens and basements are some of the areas in your home where there is a high risk of mold growth as these areas are prone to leaks. It is therefore important that you properly maintain your plumbing fixtures.

Preventing Mold Growth after Fixing Leaks

If you discover a water leak, have it fixed as soon as possible to minimize the potential for mold growth. After the leak has been fixed, use a mild detergent to wash the area and then allow it to dry completely. After it has dried, thoroughly wipe the area with bleach to kill any spores present. Boric acid also effective at killing mold spores and can be used as a substitute for bleach. Be sure to keep kids and pets out of the area while handling chemicals.

Get Professional Assistance

If there is a part of your home that is prone to water leaks, contact a plumber. If there are hidden problems that are causing leaks to recur, you may not be able to find them yourself. A licensed plumber who is experienced at finding and fixing leaks will be better able to find and fix the issues. Your plumber will also be able to advise you on how to maintain your plumbing to prevent water leaks and mold growth in the future.

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all molds from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Be Careful! Without Proper Training, You Could Be Spreading Mold Throughout Your Home

6/29/2018 (Permalink)

Mold Remediation Be Careful! Without Proper Training, You Could Be Spreading Mold Throughout Your Home Don't spread mold, contact SERVPRO to help you remove it from your property.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Boise for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of South and West Charleston specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (843) 308-0178

3 Ways to Care for Water-Damaged Content

6/29/2018 (Permalink)

Commercial 3 Ways to Care for Water-Damaged Content A pipe break can lead to severe water damage. SERVPRO is available 24/7 to help.

If you are dealing with the aftermath of a flooded company or a broken pipe in a commercial building, you may need to handle items that have been damaged through exposure to water. Here are three ways to care for water-damaged content before calling in expert assistance.

1. Clean the content. Gently rinse off any durable items that are still wet, dab at fragile or dry objects with a damp cloth, or use a soft brush to remove dirt and debris.

2. Air-dry or throw out damaged content. Decide whether you want to attempt to dry and restore flooded company contents or throw out items that are beyond repair. Air-dry items indoors while running a dehumidifier and using proper ventilation. Objects may warp if you attempt to dry them outside in direct sunlight or indirect heat.

3. Maintain low humidity levels. Mold requires humidity to grow and thrive. Once you dry out an area that has been affected by a leak and air-dry all of the contents, you should keep relative humidity levels as low as 20 percent to prevent mold from developing.

If you are not sure what to do with a particularly delicate or extensively damaged item, focus on getting it dry as soon as possible. Porous organic materials such as wood or paper are particularly prone to developing mold after exposure to moisture. A service that specializes in water damage remediation and dry cleaning can help you determine the best way to handle any type of item that has sustained water damage.

If you find yourself with many water-damaged items in a flooded company or commercial property in Charleston, SC you may need additional help. Try contacting a service that will relocate damaged items offsite to conduct the most complete restoration process involving professional cleaning, drying, and storage. 

SERVPRO Professionals are the Storm Damage Experts

6/27/2018 (Permalink)

Storm Damage SERVPRO Professionals are the Storm Damage Experts SERVPRO is ready to deal with any size storm damage. Call today!

Quick Response and High Standards Will Leave you Satisfied after Remediation 

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great.
Storm damage in Charleston can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.”
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.
Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of South and West Charleston. Call (843) 308-0178 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.