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Little Known Ways to Deal With Fire Damage in Ashley

3/22/2020 (Permalink)

fire damaged room Make sure that odors after a fire in your home do not linger. Contact Team SERVPRO for effective fire damage remediation services.

Hydroxyl vs. Ozone Machines in Fire Odor Removal for West Ashley

Choosing the right deodorization equipment for a fire-damaged West Ashley home is critical to saving customers time and money on restoration work needed for the house. With numerous options to neutralize odors, the appropriate choice in which to use boils down to several factors. These include the severity of the harsh odors, the location and materials affected, and whether the fire loss forces relocation of your family.

Severity of Fire Odors 

Both hydroxyl machines and ozone generators can neutralize widespread odors from fire damage in West Ashley homes. Hydroxyl machines utilize ultraviolet cleaning practices where UV reacts with water molecules to clean and deodorize. Ozone generators split oxygen into an unstable compound that bonds with odor molecules and overwhelms them.

Location and Materials Affected

Hydroxyl machines can clean in a radius around the unit, pulling air through a HEPA filtration system to reduce airborne contaminants like soot and smoke residues. Ozone generators are ideal for penetrating porous materials like clothing and high-permeance construction elements like drywall.

Can Your Family Stay in the House? 

The choice between all of the deodorization equipment hinges on the individuals present when the odor removal takes place. Even with containment strategies, it can be dangerous for living creatures to be around the production of ozone. This product makes a hazardous situation, despite the effectiveness of this deodorization practice for open areas and affected materials in the house. Our SERVPRO professionals utilize timed runs of these machines so that areas can get properly ventilated of ozone before technicians and others come back into the recovery zone. Hydroxyl machines do not require the relocation of your family to function, and they can benefit even more from getting used behind containment barriers.

Fire losses can produce harsh odors that fill the space in your home and can penetrate porous materials to create lasting damages. We have multiple deodorization tactics, including the use of both ozone generators and hydroxyl machines, to neutralize these odors as quickly as possible. Give our SERVPRO of South & West Charleston team a call anytime at (843) 823-7400.

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Water Cleanup In Your Charleston Home

3/19/2020 (Permalink)

water damaged home We’re Faster to Any Size Disaster.

Ice Maker Water Line Breaks  In Charleston

Many high-end refrigerators have automatic ice makers and also cold water dispensers. A plastic line connects a solenoid to the ice maker inside the fridge. The water feed to the solenoid may be copper or plastic. Every time the fridge is moved or adjusted, it causes the water feed line to move and may cause a water leak at a joint due to the flexing of older brittle piping.

SERVPRO provides water cleanup services in Charleston and surrounding areas for residential and commercial customers. We are fully equipped to deal with emergencies involving water damage, fire, and flooding. Our teams are available every day of the week, 24 hours a day to respond to emergencies. Fast response and action minimize the total damage, and the time it takes to clean and dry the damaged area.

Water Seeps from Under the Fridge
When the water line breaks, often the first indication there is even a leak, is the water spreading across the floor. A pinhole leak in the plastic line from the solenoid to the ice maker involves a small amount of water, while a full break can cause many gallons of water to spread across the floor.

SERVPRO recommends that the water feed should be turned off immediately. Our team can respond in less than four hours, and after assessing the situation may deploy vacuums to remove the water and dry the floor with air movers and dehumidifiers. Significant amounts of water leaking onto the floor may involve more extensive action.

The primary objective is to remove all water and moisture to avoid the growth of microbes and mold. We may drill small holes under cupboards and islands to access any moisture in these areas. Air is forced into these areas to absorb the moisture and dry the structure. More extensive water leaks may require the removal of the cupboards to reach into walls and structures.

SERVPRO technicians always evaluate the situation and provide advice to the homeowner and insurance adjuster regarding the best approach to take, to limit the overall disruption and cost.

Call SERVPRO of South & West Charleston at (843) 823-7400 for 24/7 service. We proudly serve Fort Sumter, Adams Run, and surrounding areas. We’re Faster to Any Size Disaster.

For more about Charleston click here.

We are Cleaning Experts

3/18/2020 (Permalink)

Coronavirus cell with SERVPRO logo SERVPRO is "Here to help" with Emerging Pathogen Cleaning

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South & West Charleston, 843-823-7400


When Flooding Threatens Nail Salons in Charleston

2/24/2020 (Permalink)

several bottles of nail polish Flood damage can cause your nail salon to close. SERVPRO can remediate the damage with minimal impact to your business..

Performing Commercial Flood Removal for Charleston Nail Salon 

In 2018, NFIP premiums rose 0.6 percent from 2017 numbers. The average coverage amount was approximately $257,000, while the average premium was $642. For businesses, however, the losses are bigger than the damages incurred by flooding: lost business can lead to even larger losses on top of the need for structural restoration. Fortunately, there is a team that is always ready to save the day.  

If your Charleston business requires commercial flood removal, the certified technicians at SERVPRO are always ready to assist you. We outfit SERVPRO techs with everything from safety gear and extraction equipment to drying apparatuses and deodorizers to keep your business clean, pleasant, and safe to work in once more. SERVPRO places emphasis on preserving structures so that business owners can save on costs and replacements wherever possible. 

What Does Commercial Flood Insurance Cover?

Typical commercial flood insurance coverage for business asset losses include: 

  • Structural materials, including walls, doors, floorboards, and other essential attachments. Cement or raised foundations, as well as internal and external stairways, are also covered. 
  • Utility infrastructure, which can include HVAC, electrical components, and plumbing.  
  • Any contents, appliances, and devices that you own and use for day-to-day operations.  
  • Some expenses, including costs for securing and moving items or mitigating damage, may also be covered, including buying sandbags.  

How SERVPRO Restores Your Business

If you own a nail salon that has a tile floor without waterproof finish, SERVPRO technicians can work quickly to disinfect the area with EPA-registered antimicrobials and extract moisture from your floors with back-mounted extractors and, if necessary, submersible pumps.  

Furniture with metal or plastic components, such as chairs and stools, can be restored with thorough disinfection and drying. Wood or wicker furniture may require more extensive work depending on the length of exposure to floodwaters, and disposal may be necessary for wood that has warped, cracked, or developed microbial growth. Still, we dispose of such items with the informed consent of property owners and insurance adjusters.  

SERVPRO of South & West Charleston serves the community by being Faster to Any Size Disaster. Call (843) 823-7400 when you need disaster cleanup at any time of the day or night. 

More about Charleston.

Professional Flood Damage Restoration In Your Charleston

2/20/2020 (Permalink)

flooding in home Call SERVPRO of South & West Charleston at (843) 823-7400 to help.

Professional Flood Damage Restoration in Charleston Saves Impossible Situations

When you come back home and find a foot of muddy floodwaters covering most parts of the house, a feeling of desperation is likely to overcome you since it seems like everything is lost. However, it is possible to salvage some items and clean the property to a sanitary level, especially if you involve a professional flood damage restorer.

Support When None Is Available
An instance of flood damage in Charleston is likely to affect many properties simultaneously, making it hard to get help since friends and neighbors are also dealing with the same fate. What worsens the situation is that most materials deteriorate when exposed to water over extended periods. A restoration crew from SERVPRO can perform various actions that help in the recovery of your valuable, including:

    •    Moving contents from flooded sections to elevated areas within the property
    •    Extract standing water from the house
    •    Set up dehumidifiers to maintain favorable humidity levels
    •    Enter the flooded house safely

Prioritizing Critical Actions
Restoring flooded property takes many steps to achieve the intended goal. Some actions may have more importance than others may because they affect safety, cost, or even the health of your family. Before starting the restoration, our SERVPRO technicians scope the loss site to determine what steps to complete first. For example, we confirm that power is turned off and use circuit testers to ensure there is no risk of electrocution for anyone who ventures into the house. Other steps that like water removal can follow later.

Dealing with Contamination
Floodwaters contaminate properties heavily, necessitating several measures to sanitize the property. Such contamination is much harder to deal with when it affects porous materials. Our SERVPRO technicians spray EPA registered disinfectants directly into the floodwaters before starting restoration to deal with contaminants. We also perform controlled demolition to remove carpets, drywall, insulation, and other porous materials from the property to ensure it is fully sanitized.

Do not lose hope when floods ravage your property. Call SERVPRO of South & West Charleston at (843) 823-7400 to help. We’re Faster to Any Size Disaster.

For more about Charleston click here.

Kitchen Fire Damage In Charleston

2/11/2020 (Permalink)

kitchen fire damage The certified technicians are available 24/7 to make the fire loss to your property, “Like it never even happened.”

Kitchen Fire Damage Needs Extensive Cleanup in Charleston

Although much of the fire damage in kitchens results from a meal flaming up in a pan, microwave ovens are also a source of loss in homes. Common reasons for a microwave to catch on fire include:
    •    Overheated food
    •    Improper containers used for cooking
    •    The use of foil or containers with metal
    •    Attempting to dry cotton clothing

A home in Charleston had fire damage from a microwave that mistakenly had too much time set for cooking at max power, and the homeowner was not paying attention. The packaging of the foodstuff caught on fire, and the homeowner made the mistake of opening the door, which let in oxygen, causing it to flame up. Fortunately, there was a fire extinguisher handy to put it out before it could spread beyond the kitchen.

Removal of Charred Items
SERVPRO technicians immediately began moving out fire loss items such as the microwave, stove below it, and the cabinets surrounding both the microwave and the oven.

Why Containment is Crucial
Soot spreads rapidly and can travel easily on clothing and shoes to currently unaffected areas of the home. As the residue winds up in other areas of the house, it expands the scale of the needed cleanup and restoration service, particularly for odor control. The technicians set up containment around the work area to limit the spread of soot, so it is not an issue later.

Choosing Cleaning Agents
Even in a limited area, the potential for different types of residues exists. SERVPRO technicians test before cleaning smoke damage, so the proper cleaning solutions get used. For example, plastic and rubber tend to leave behind wet, smeary smoke that grips the surface and often needs a solvent-based cleaner to remove. Through careful testing, the techs make sure the cleaner will not do harm before use.

Get the fire damage cleanup started quickly by calling SERVPRO of South & West Charleston at (843) 823-7400. The certified technicians are available 24/7 to make the fire loss to your property, “Like it never even happened.”

For more about Charleston click here.

Charleston Home Covered in Soot and Smoke? Find Out Why SERVPRO Is a Cleanup and Restoration Company of Choice!

1/28/2020 (Permalink)

gray smoke and fire coming under bedroom door When smoke and soot sneak under your bedroom door in Charleston, Call SERVPRO to make it "Like it never even happened."

Resources To Deal With Heavy Residues and Charring From Fire Damage Incidents in Charleston

Sometimes fire damage incidents in Charleston result in massive residue deposits on the surface, especially when the fires burn slowly, thus producing more smoke. Even though the smoke deposits may be less for hotter fires, there is still a disadvantage because the heat leaves more surfaces charred. SERVPRO can help save more items because we have better resources to clean affected areas.

The affected material determines the choice resource to deal with fire damage in your Charleston property. Whenever possible, we first suction up deposits using a portable vacuum with various wand extensions. For shiny surfaces or materials with a glossy finish, abrasive powders can help clean off residues, saving the underlying material. Our SERVPRO technicians apply the powder and rub along the grain when cleaning stainless steel surfaces. For high gloss surfaces, we apply the powders and use damp sponges to rub the residues off. Using sponges ensures that we do not scratch the finish in the process of removing residues.

Blast cleaning is another great solution when cleaning heavy residues or charring from materials. Our SERVPRO technicians use rotary or compressed air blasting equipment that utilize different media, including dry ice pellets, baking soda, and sand, among others to abraid the affected surfaces. We determine the level of agitation needed based on the size of the affected area as well as the type of material. For example, we do not use sand as a blasting medium on finished materials since sandblasting strips off part of the material. However, it is a great choice for unfinished areas such as removing charring on frames or other structural supports. Dry ice pellet blasting can remove layers of soot and carbonized wood without introducing more water and moisture to the affected areas.

We also have Roto machines that can buff, agitate, or polish surfaces using rotating pads or brushes. These machines are particularly useful when cleaning heavy residues from the floor of the affected property. Apart from having the right cleaning resources, our technicians are also highly trained, ensuring we utilize the best approaches to handle the tasks, always following best practices.

Without the right partner, charring and residues may prompt you to throw away your valuables. Call SERVPRO of South & West Charleston at (843) 823-7400 to help by utilizing advanced restoration techniques, "Like it never even happened."

Overflowing Gutters In Your Charleston Home

1/26/2020 (Permalink)

floor covered in water “Like it never even happened.”

How Overflowing Gutters in Your Charleston Home can Lead to Cavity Water Damage Issues

Gutters play a vital role in collecting rainwater in passages beneath the roof and transporting that water into an open sewer point. In the fall, leaves can get into these gutters, causing blockages, thereby preventing water from reaching the sewer point. During the winter months, high winds can result in debris or fallen branches from further clogging up the gutters. With the additional rainfall expectations throughout the winter, these blockages can become a significant concern for the interior of your home.

Overflowing gutters can result in moisture entering your attic space or into wall cavities causing unseen water damage in your Charleston home. With the help of gravity, moisture overflowing into the structure migrates downwards. SERVPRO recommends that homeowners perform regular checks on both the exterior of their home and the interior walls throughout the colder months. Common symptoms of excessive moisture inside wall-cavities may be peeling of wall-paper, musty odors, or disjointing between baseboards and floor.

Restoring wall cavity damage can be tricky. There needs to be practical measurements and understanding of where moisture is before the, often necessary, removal of drywall or baseboard. SERVPRO technicians can call upon thermal imaging cameras that provide readings of surface temperatures on walls, which can indicate where moisture might reside. Alternatively, our technicians may use boroscopes to see inside the cavity and assess the extent of mold or water damages.

It may be necessary for SERVPRO to provide advanced structural drying technicians to your property to restore wall cavities. These technicians are adept at using Injectidry systems that attach hose nozzles into the small holes drilled into the wall. From there, a centrifugal fan can circulate heated air into the cavity to address moisture issues and dry out the pit. In some situations, water damage may be too severe for non-invasive systems, and we must remove sections of the wall to provide drying access to more powerful equipment like air-movers, vent fans, and portable heaters.

If you notice any symptoms of cavity damage in your home, do not hesitate to contact SERVPRO of South & West Charleston at (843) 823-7400.

For more about Charleston click here.

Commercial Water Removal In Charleston

1/10/2020 (Permalink)

water damaged ceiling For professional assistance when restoring your business's property after a disaster, call SERVPRO of South & West Charleston at (843) 823-7400.

During Commercial Water Removal Projects In Charleston, Various Drying Techniques Get Utilized

If the office of your business in Charleston is located on the lower level of a building with multiple floors, there is a chance that a pipe burst from a unit above yours could send moisture into your software company's office. Once moisture gets in the interior of your structure, commercial water removal should be conducted by a professional restoration contractor such as SERVPRO as soon as possible.

If moisture is left inside a building for too long, secondary issues related to increased humidity levels and mold growth could arise. During commercial water removal operations in Charleston, our SERVPRO technicians utilize several different procedures to prevent any type of secondary damage to your business's office. To begin, our crew uses heavy-duty extractors to remove any moisture while it is still a liquid. Then, we utilize other industrially-advanced pieces of equipment to conduct the applied structural drying or ASD phase.

During ASD procedures, our SERVPRO team works toward creating an environment that helps speed up the natural drying and evaporation processes. To do this correctly, we set up a combination of air movers and dehumidifiers. The air movers create air circulation to speed up the evaporation of moisture from your office's wet contents and building materials. The dehumidifiers then pull water out from the air and dispense it in liquid form while supplying warm, dry air to be used by the air movers.

When implementing ASD, we know that the angle that air hits dry building materials like your walls makes a difference. If the air movers get placed so that the air gets pushed into your walls directly, then moisture can get pushed further into your building materials. However, when the air movers get placed so that the air coming from them hits walls at a 45-degree angle, the air pushes away wet air close to damp surfaces so that more water can evaporate from the affected items. We also often remove your baseboard and drill holes behind it so that air can get pushed into your wall cavities. When working with offices that have metal wall studs, we can drill more holes in case standing water has built up inside your wall cavities.

When restoring moisture-related damage, we can implement various drying techniques to get the job done in a timely matter. For professional assistance when restoring your business's property after a disaster, call SERVPRO of South & West Charleston at (843) 823-7400 any day of the week.

For more about Charleston click here.

Charleston Properties Benefit from SERVPRO's Swift Water Removal Service after a Storm-Damaging Events

12/22/2019 (Permalink)

High Water Yellow Sign reflecting off flooded road Too Much Water at Your Charleston Property? SERVPRO Provides Storm and Flood Damage Mitigation

Safety Considerations When Responding to Charleston Flood Damage

Regardless of the cause of flooding in your Charleston home, the members of our team who respond first follow an inspection protocol that emphasizes safety first for you and your family and our work crews. Helping you understand potential hazards and the ways we lessen their impact as we prepare to mitigate and remediate the damage done to your property is part of the transparent and open communication we pledge to provide during the entirety of the work project.

Flood Waters Create Health Hazards

Dangers can exist when responding to flood damage in Charleston. Our inspection team looks for concerns during the initial scoping of the scenario.  We devise plans to mitigate these dangerous circumstances before emergency services and remediation work proceeds.

Hazards include:

?    Slip, trip, and fall risks
?    Submerged debris
?    Working in confined spaces
?    Electric shock potential
?    Contact with chemicals and possibly toxic materials including seepage from natural or LP gas or oil lines
?    Exposure to biohazards and carcinogens including infectious waste, molds, and asbestos

Flood Waters Create or Worsen Structural Damage

Flood water is heavy as it collects on floors and surfaces. When it flows through spaces, the force it generates can be significant, eroding and weakening or even breaking down structural components. If the flooding followed storm damage from strong winds or driving rain intrusion to your home, the waters could worsen an already precarious situation. Before SERVPRO places water removal equipment and crews into spaces where the flooding concentrates, we must secure the area. We need to ensure neither machinery nor operators are at risk of harm from unstable flooring or sagging ceilings threatening to dump many gallons of water and deteriorated building materials from overhead.

Contaminated Water or Air Can Mandate Protective and Containment Strategies

Overland flood damage involves Category 3 or substantially contaminated water. Sewage, road and landscaping chemicals, industrial waste, dead animals, and organic waste are some of the most significant contamination contributors. As SERVPRO crews begin removing the fluids, we need to contain the contaminated water and arrange for lawful disposal. Our crews don personal protective equipment (PPE) and partition and seal off the workspaces. We employ negative pressure air scrubbing equipment to capture hazardous airborne particles and the odors they carry with HEPA filters, venting to the outdoors to prevent drift to unaffected spaces in your home.

SERVPRO of South & West Charleston ensures that necessary safety precautions are in place before and during your flood damage restoration project. Call us at (843) 823-7400 to schedule an assessment and begin the development of a custom recovery plan.