Recent Why SERVPRO Posts

Tips for Buying the Best Air Purifier for Your Home

8/22/2022 (Permalink)

Buying the Best Air Purifier for Your Home

It is important that the air inside your home in Fort Sumter, SC, is as clean as possible. This allows you to take every breath with confidence. It also helps you know that everyone in your household is taking in healthy air. An air filtration device is one way to improve the quality of your inside air.

When buying a device, it is important to consider several factors. Of course, you want maximum ease of use; this makes sure you are not always fighting how your machine works. Secondly, you want good airflow to ensure proper circulation through the device, and thirdly you want a high filter efficiency to remove airborne particles that impact air quality.

A Choice of Air Purifiers

There are many purifiers on the market that excel at air filtration. These come from many different manufacturers and carry prices that range from about $350 to just a little over $1,000. The goal is to get the air purifier best suited to your home. Any of the following devices are worthy of consideration:

  • The Oransi Max
  • The OV200 purifier
  • The Blueair 450E
  • The Amway Quixtar Atmosphere
  • The Rabbit Air Minus A2
  • The Trane Clean Effects

As with all other purchases, it makes sense to read the available literature and to consult reviews. Feedback from owners of the device can be especially helpful.

A Way To Remove Mold Spores

These microscopic particles can be as small as four microns or as large as 20 microns. A good HEPA filter will remove these items from the air and reduce mold spread in your home. If you do find patches of mold growth in your home, it is best to contact a professional mold mitigation team. Certified technicians will come right to your home and assess the problem and begin to eradicate mold.

Efficient air filtration is a good way to reduce your chances of having bad indoor air quality. A professional team can take this effort to an even higher level.

FAQs About Electronic Claims

5/10/2022 (Permalink)

Electronic Claims Frequently Asked Questions

Getting paid promptly is a concern for many business owners who need to file an insurance claim. One way to speed up this process is to use electronic claims. This gives you a more streamlined process so you can focus on hiring a disaster remediation company and getting your business back to normal.

Why Should You Submit Claims Electronically?

Filing an insurance claim electronically has many benefits. These include:

  • Minimal disruptions to your cash flow
  • Track claim status
  • Increased accuracy and fewer claim rejections
  • Less paperwork
  • Decreased time spend filing

How Do You Submit Them Electronically?

There are several options for submitting an insurance claim electronically. The most common are full- and self-service claim systems. A full-service system has you submitting your documents through a third-party provider. You are only required to submit your policy and loss information, and the claim will be generated for you.

A lot of business owners worry about the cost of using one of these services. However, submitting your claims through a full-service electronic provider is not terribly expensive. Instead, they take a small percentage of your claim money.

An alternative is to use the self-service claim system, which means submitting your claim to your insurance company through a customer portal. Most insurance companies today have their own software, so this is a free option. However, even though you submit your documents through this portal, you may still need to have an adjuster visit your site and inspect the damage.

Whichever method you choose, you will still be able to receive your funds quickly, so you can hire a restoration company, such as SERVPRO, and start restoring your business in Kiawah Island, SC.

Submitting a claim to your insurance agent electronically can speed up the process of getting paid after your business faces a disaster. It is a convenient method that has many benefits and can be completed in different ways.

Best Disaster Recovery Company

3/3/2022 (Permalink)

We are so grateful to be recognized as the Best Disaster Recovery Company in Charleston 2021!

Each year, the Charleston City Paper recognizes a variety of service-based businesses in the Charleston area. Highlighting these businesses in this way helps give Charleston residents easy access to credible and reliable businesses across the city. We highly encourage you to check our Best of Charleston 2021 to find some of the best that Charleston has to offer!

We are very proud to announce that our SERVPRO of South & West Charleston team recently won the Best Disaster Recovery Company from the Charleston City Paper's Best of 2021!

We are so grateful for the recognition we received and will continue to work hard to be the best disaster recovery company in our community! 

Day or night, in rain or sunshine, our highly trained team is always available to help after a disaster strikes your home or business! 

Helping Clients Get the Restoration Services They Need

2/14/2022 (Permalink)

SERVPRO is available 24/7, 365 days a year to help with any size fire or water loss. Even if you just have a question, call us and we will answer you!

Assisting Clients In Obtaining The restoration Services They Require

A strong storm can damage a large area in a short amount of time. When residential clients need storm restoration services, it is in their best interest to choose a company that responds to their call for help quickly and provides all the information they need for insurance claims.

By choosing a company that has broad corporate resources and a reliable local franchise in Charleston, SC, homeowners can save both themselves and their insurance company money.

Fast Response

A national call center that operates 24 hours a day is well-equipped to delegate quick storm response to people in affected areas. As soon as the company receives a call, they put the following actions in motion:

  • Contact local franchise
  • Open file in Claims Information Center
  • Dispatch extra equipment to area if necessary

The earlier storm restoration begins, the less chance there is of secondary damage to the home in question. A company that's Faster to Any Size Disaster saves time and money by limiting the amount of remediation that has to happen.

Detailed Reports

The CIC is a helpful tool for homeowners and insurance adjusters. As soon as the flood damage is assessed and an estimate of the total cost for restoration is created, the report is stored in the corporate database. When the customer file is accessed, all the information needed for the claim is right there. The adjuster can use it to corroborate his or her inspection.

The homeowner can use it to get a complete list of the items that need to be replaced or repaired and how much the process is going to cost. A comprehensive report of the damage gives the insurance company the information it needs to process the claim in an efficient manner.

When storm restoration is needed, it doesn't need to be delayed. A company that responds quickly and provides a detailed account of the problem is helpful to both the homeowner and the insurance company.

Can Rental Insurance Help With Mold Damage?

1/13/2022 (Permalink)

Is Mold Damage Covered By Rental Insurance?

Rental insurance is complicated because Insurers structure policies differently and coverage can vary depending on the details surrounding a situation. If you are renting your domicile in Charleston, SC, you need to know if you have coverage for mold. Each policy is different, but here are the questions you need to answer and discuss with your agent.

• Is the damage to the structure or your personal belongings?
• Did you or the landlord do your part to mitigate a leak that caused the damage?
• Was the damage caused from a specific disaster?
• Were you negligent in leaving your belongings in the area of a known problem?

Your Property Versus the Landlord’s Property

Rental insurance coverage tends to cover your personal belongings. The structure of the building is usually covered by the landlord’s property insurance policy.

Coverage Is Impacted by Your Response

Property coverage for mold damage is complicated. The cost of repairing damage may not be covered if the property owner was negligent. For example, if there was a leaky pipe and the landlord knew of it but made no attempts to stop it, then the damage would almost certainly not be covered.

Covered Catastrophe

If the damage was from a sudden and unexpected pipe break, then the property insurance is more likely to cover the mold remediation. Also, if the mold damage was the result of another catastrophe that was covered by your policy, like storm damage, then remediation is likely covered.

As for coverage of your personal belongings per your rental insurance policy, you also have a responsibility to take action to prevent the problem. That may be include notifying the landlord of a problem, and also through removing your personal belongings from the area to prevent damage.


You can always help your landlord by suggesting a reputable mold mitigation professional to resolve the mold problem. Make sure your landlord understands that mold can reproduce in as little as 24 or 48 hours, so mold removal is best taken care of as quickly as possible to prevent damage and further expense.